Noura ALMedbal
Riyadh,Saudi Arabia
Summary
Highly motivated customer service employee looking to leverage my qualifications and experience to work at a proper organization , I am fast learner and quickly adapt to the ever changing demands of the work field, I am ambitious and want to find an organization that i can grow with as i achieve their goals.
Overview
8
8
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work history
Customer service account specialist
Vision Digital Bank
Riyadh,Saudi Arabia
05.2024 - 11.2024
- Managing customer accounts
- Responding to customer inquiries and solve the technical issue there faces in the application
- Processing orders
- Provide recommendation about the product or service
Customer service representative
VFS GlobaL
Riyadh,Saudi Arabia
11.2016 - 03.2022
- Data Entry
- Quality
- Customer relation management
- Train the new staff
Education
Bachelor's degree - Education
Dar ALuloom university
Skills
- Fluent English Language
- Fast Learning
- Fluent Microsoft office programs
- Time management
- Ability to work under pressure
- Effective communication
- Teamwork
- Ability to Multiple tasks
- Ability to organize and creativity
- Ability to solving the problems
Certification
Volunteer trainee at Human Resource Department at VFS Global company for 8 months as Recruitment assistant,
- Search for candidate who is meet the job vacancy
- contact to the suitable candidate to coordinate an job interview
- conducting the job interview with a candidates
Training courses:
- principles Human Resources Management
From: Monshaat
- Maintaining competencies
From: Monshaat
- Customer relationship management (CRM)
From: Monshaat
Timeline
Customer service account specialist
Vision Digital Bank
05.2024 - 11.2024
Customer service representative
VFS GlobaL
11.2016 - 03.2022
Bachelor's degree - Education
Dar ALuloom university
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