Noura ALMedbal
Riyadh
Summary
Highly motivated customer service and Human resources employee looking to leverage my qualifications and experience to work at a proper organization. I am fast learner and quickly adapt to the ever-changing demands of the work field. I am conscientious, ambitious and want to find an organization that I can grow with as I achieve their goals.
Overview
5
5
years of professional experience
Work History
Customer Service Representative at France Embassy
VFS Global
03.2017 - 03.2022
· Data Entry: Entering customer's data in the system
· Data Audit: Checking the validity and accuracy of customers forms
· Form submission
· Quality control
· Training the new staff
Trainee at Human Resources Department
VFS Global
08.2019 - 03.2020
· Search for candidates for recruitment
· Coordinate with candidates for interview
· Conduct interviews with candidates
· Worked in applicant tracking system (ATS)
Customer Service Representative at German Embassy
VFS Global
11.2016 - 03.2017
· Data Entry: Entering customer's data in the system
· Data Audit: Checking the validity and accuracy of customers forms
· Form submission
Education
Bachelor Degree of Education -
Dar AlUloom University
Riyadh,Saudi Arabia 04.2014
Skills
Microsof office
Teamwork
Working under pressure
Time management
multiple tasks
solving problems
organize and creativity
• Courses
· Basics of Management:
From:Doroob Duration: 2 Hours Year:2023
· Customer service for Employees of Sales officers:
From:Doroob Duration:2 Hours Year:2023
· Customer relationship management (CRM):
From:Monshaat Duration:6 Hours Year:2023
· Human Resources management:
From:Monshaat Duration:5 Hours Year:2023
· The use of artificial intelligence in Human resource management:
From: Doroob Duration:2 Hours Year:2022
Timeline
Trainee at Human Resources Department
VFS Global
08.2019 - 03.2020
Customer Service Representative at France Embassy
VFS Global
03.2017 - 03.2022
Customer Service Representative at German Embassy
VFS Global
11.2016 - 03.2017
Bachelor Degree of Education -
Dar AlUloom University
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