Microsoft Endpoint Configuration Manager
Nourah Al-Mahfouz
IT Engineer
Dammam,Saudi Arabia
Summary
An enthusiastic motivated person experienced in Management of Information systems, with 1 years of career track in Saudi Electricity Company. I possess core expertise in Information systems and patch management. I'm eager to contribute to team success through hard work and excellent organizational skills.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
IT Engineer
Saudi Electricity Company
01.2021 - Current
- Patched windows operating systems for servers to eliminate security problems and protect data.
- Performed root cause analysis and general troubleshooting.
- Evaluated and wrote recommendations for departmental policies, procedures.
- Collaborated with outside departments to implement system-wide improvements on servers.
- Developing an automated dashboard report for patching progress to be viewed by management on SharePoint
Business Analyst Intern
Sahabyah Cloud Systems, IT &Services
Saudi Arabia
01.2020 - 04.2020
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Collected, defined and analyzed business requirements.
- Organized scope, schedule and assignments for entire team.
- Resolved malfunctions with systems and programs through troubleshooting.
- Trained internal personnel in use of new software system.
Education
Bachelor of Science - Management information systems
IMAM ABDULRAHMAN BIN FAISAL UNIVERSITY
10.2015 - 05.2020
Skills
Requirements gathering
Communication
Leadership
Microsoft Office
Software
Workflowmax
Netsuite
Gsuite
Appogee HR
Qualys
Timeline
IT Engineer
Saudi Electricity Company
01.2021 - Current
Business Analyst Intern
Sahabyah Cloud Systems, IT &Services
01.2020 - 04.2020
Bachelor of Science - Management information systems
IMAM ABDULRAHMAN BIN FAISAL UNIVERSITY
10.2015 - 05.2020