Nourah AlHussaini

- Build and maintain strategic partnerships with financial institutions to foster business growth.
- Develop tailored financial solutions to meet the unique needs of institutional clients.
- Conduct in-depth market research to identify potential opportunities and industry trends.
- Lead negotiations for contracts and agreements with financial partners.
- Ensure compliance with regulatory requirements and maintain high ethical standards.
- Analyze clients' financial portfolios and provide expert recommendations for optimization.
- Organize and participate in business development events to expand the client base.
- Prepare detailed reports and presentations for senior management on client relationship performance.

- Develop and manage credit card products, ensuring alignment with market needs and digital banking trends.
- Conduct regular market analysis to enhance product features and maintain competitiveness.
- Collaborate with cross-functional teams to design and implement digital solutions for credit card services.
- Monitor product performance metrics and recommend improvements for increased profitability.
- Manage end-to-end product lifecycle, from ideation to launch and post-launch evaluation.

• Manage online payment solutions for government and semi-government entities
• Identify and onboard key government-related merchants
• Develop e-commerce strategies and optimize portal functionalities
• Enhance online sales conversion and oversee PSP onboarding

• Led a team of seven members to drive business growth
• Managed relationships with banks, vendors, and aggregators
• Negotiated acquiring agreements and developed annual budgets
• Implemented SME business models within AMEX
• Led major terminal migration projects and assisted in core system upgrades

• Reviewed new merchant setups and maintained databases
• Managed merchant performance and key banking relationships
• Conducted yearly pricing analysis and prepared business reports

• Led the telemarketing team and conducted quality coaching
• Identified service gaps and implemented corrective measures
• Designed incentive programs and developed sales objectives

• Provided customers with product and service information
• Researched and resolved customer inquiries