Nourah W. Alharbi
Riyadh
Summary
Project Manager with +7 years of experience in project management, transformation, strategy, and Cyber Security offices, holding a Bachelor degree in Computer Since and a Diploma degree in Cyber Security, certified project management professional and member of Saudi Council of Engineers. Worked in variety of projects in private and government sector.
Overview
8
8
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Digital Project Manager
Stc
Riyadh
05.2020 - Current
- Liaised between research and production departments, coordinating iterative development efforts based on collected feedback.
- Reorganized engineering and development staff, as well as technical resources for ongoing projects.
- Analyzed customer usage patterns of publicly available solutions to detect and prioritize areas in need of future enhancements.
- Standardized development processes to coalesce subsequent projects around consistent workflows, shortening average development timeframes.
- Developed and introduced IT strategies to improve operational efficiency.
- Wrote, updated and maintained project documentation.
- Assessed and analyzed customer requirements to develop effective IT project plans.
- Created and implemented contingency plans to address potential risks.
- Monitored and tracked project progress to support timely completion.
- Updated customers and senior leaders on progress and roadblocks.
- Partnered with project team members to identify and quickly address problems.
- Implemented best practices to drive quality IT project delivery.
- Communicated project updates to stakeholders at all levels.
- Trained personnel on use of IT tools and applications.
- Managed various IT projects to meet deadlines and customer requirements.
- Generated reports for IT project progress and performance.
- Conducted quality assurance to verify accuracy of data used in IT projects.
- Coordinated with external vendors to deliver IT project components.
- Established and enforced project timelines and deadlines.
- Led cross-functional teams to successfully complete IT projects.
- Oversaw Alpha and Beta test scheduling and engineering, coordinating feedback responses to ameliorate customer pain points.
- Deployed focus-group testing to ascertain pre-release product performance.
- Designed project workflows based on desired product requirements, accounting for available time and resources.
Cybersecurity Engineer
National Water Company
Ryiadh
06.2023 - 09.2023
- Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
- Worked with teams to develop company-wide information assurance, security standards and procedures.
- Installed and maintained commercial firewall solution, working with security vendors to consistently apply best practices and software updates.
- Offered preventive training to harden personnel against intrusion vectors such as phishing, ransomware and more.
- Applied Center for Internet Security (CIS) benchmarks to verify performance of ongoing security measures.
- Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
- Selected appropriate intrusion detection system solutions for implementation at facilities.
- Authored security and vulnerability reports, detailing logged incursions and suggesting remediation efforts.
- Developed and maintained company-wide endpoint security solutions.
- Coordinated security initiatives with personnel at sites
- Maintained strict adherence to regulations.
- Engaged business and technology stakeholders to gather goals and requirements.
- Performed network troubleshooting to isolate and diagnose common problems.
- Created policies and procedures for emerging security technologies and proposals.
- Worked with business partners to balance requirements, security and risk reduction.
- Translated strategy into solutions and operating models by leading or managing others,
- Created frameworks by designing and developing technical solutions.
Planning Specialist
Stc
Riyadh
12.2020 - 05.2021
- Implemented business intelligence solutions to increase operational efficiency.
- Collaborated with stakeholders to identify business needs and data sources.
- Optimized data access and storage to improve performance of analytics systems.
- Provided technical support for troubleshooting analytics and reporting issues.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Generated ad-hoc reports to evaluate specific business requirements.
- Deployed predictive analytics models to forecast future trends.
- Created dashboards to monitor and track key performance indicators.
- Created data models to support decision-making processes.
- Developed and implemented data governance policies and procedures.
- Generated standard and custom reports to provide insights into business performance.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Identified patterns and trends in large data sets and provided actionable insights.
- Developed and maintained data warehouses and data marts to support business operations.
- Utilized data visualization techniques to present and explain complex data sets.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
Procedures Specialist
Stc
Riyadh
12.2019 - 05.2020
- Optimized tasks and procedures resulting in reduced expenses and increased efficiency.
- Restructured procedures through coordination with compliance director to create and execute projects.
- Produced detailed and relevant reports for use in making business decisions.
- Evaluated current processes to develop improvement plans.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Communicated with team members to enforce deadlines and quality standards.
Quality Assurance Specialist
Stc
Riyadh
04.2019 - 12.2019
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Conducted investigations into questionable test results.
- Conducted data review and followed standard practices to find solutions.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Reported problems and concerns to management.
- Developed and implemented procedures to meet product quality standards.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Fixed identified issues to increase productivity and boost workflows.
- Implemented process improvements to increase productivity in quality assurance operations.
- Monitored product standards and quality-control programs.
- Fixed identified issues to improve workflows.
- Reviewed production processes and identified potential quality issues.
- Leveraged on-site observation to identify team and individual strengths.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Analyzed quality and performance data to support operational decision-making.
SQL Developer
Dr.Sulaiman Alhabib Medical Group
Riyadh
01.2019 - 03.2019
- Created optimal technical solutions to user needs with in-depth system analysis.
- Developed, implemented and optimized stored procedures and functions using T-SQL.
- Maintained complex T-SQL queries, views and stored procedures in multi-database environment with little supervision.
- Analyzed existing SQL queries to identify opportunities for improvements.
- Resolved complex business issues, proposing long-term solutions to avoid repeat problems.
- Designed and implemented TSQL queries for reporting and complex solution development.
Ervice Desk – IT Junior Support Engineer
Dr.Sulaiman Alhabib Medical Group
Riyadh
07.2018 - 12.2018
- Monitored systems in operation and quickly troubleshot errors.
- Connected to computer of client using remote link to install programs and applications.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Communicated with clients to verify roots and causes of computer problems.
- Created detailed reports on engineering activities and findings.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Upgraded operating systems and computer software to perform compatibility with programs.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
Portal Development Lead
Ministry Of Labour
Riyadh
04.2013 - 02.2014
- Collected, defined and translated user requirements into project designs and implementation plans.
- Spearheaded production of page content such as visuals and text copy to meet project specifications.
- Planned and engineered RESTful web services to manipulate dynamic datasets.
- Developed user-friendly web forms with validation and error handling.
IT Developer
Ministry Of Labour
Riyadh
05.2013 - 12.2013
- Participated in design and planning exercises for future software rollouts.
- Updated technical documentation, product specifications and technical training materials.
- Created software applications in test-driven development environment.
- Analyzed work to generate logic for new systems, procedures and tests.
Organizational Development Specialist
Ministry Of Labour
Riyadh
12.2012 - 05.2013
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Self-motivated, with strong sense of personal responsibility.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Created and managed project plans, timelines and budgets.
- Generated reports detailing findings and recommendations.
Research Analyst
Ministry Of Labour
Riyadh
05.2012 - 12.2012
- Prepared detailed reports summarizing research findings and recommendations for further action.
- Developed and tested survey questionnaires on varied topics to collect data for research projects.
- Implemented quality control protocols to enhance accuracy of data and research results.
- Created visualizations to present research data and findings to stakeholders.
- Analyzed large volume of data to identify patterns, trends and correlations.
Education
Bachelor of Science - Computer Sciences
Imam Mohammad Ibn Saud University
Riyadh 07.2007 - 02.2012
High School Diploma -
Technical And Vocational Training Corporation
Riyadh 02.2020 - 02.2023
Skills
Risk AssessmentDigital Frontline ManagementDigital Strategy
Self-Motivated
Clerical Support
Cultural Awareness
Planning and Coordination
Teamwork and Collaboration
Problem-Solving
Risk mitigation planning
Documentation Management
Waterfall - Agile methodology
Quality assurance
Software Development
Demographic Analysis
Autonomous Testing Oversight
Focus Group Organization
Pre-Release Test Management
Thinking Strategically
Improving Business Processes
Certification
Balance Score Card
Timeline
Cybersecurity Engineer
National Water Company
06.2023 - 09.2023
Planning Specialist
Stc
12.2020 - 05.2021
Digital Project Manager
Stc
05.2020 - Current
High School Diploma -
Technical And Vocational Training Corporation
02.2020 - 02.2023
Procedures Specialist
Stc
12.2019 - 05.2020
Quality Assurance Specialist
Stc
04.2019 - 12.2019
SQL Developer
Dr.Sulaiman Alhabib Medical Group
01.2019 - 03.2019
Ervice Desk – IT Junior Support Engineer
Dr.Sulaiman Alhabib Medical Group
07.2018 - 12.2018
IT Developer
Ministry Of Labour
05.2013 - 12.2013
Portal Development Lead
Ministry Of Labour
04.2013 - 02.2014
Organizational Development Specialist
Ministry Of Labour
12.2012 - 05.2013
Research Analyst
Ministry Of Labour
05.2012 - 12.2012
Bachelor of Science - Computer Sciences
Imam Mohammad Ibn Saud University
07.2007 - 02.2012