Experienced professional with focus on management and team leadership. Capable of driving projects to successful completion through strategic planning and strong interpersonal skills. Known for fostering collaborative environments and delivering consistent results.
Accomplished professional with extensive expertise in quality assurance, regulatory compliance, and operational management. Demonstrates proficiency in ISO/IEC 17025:2017 standards, internal auditing (ISO 19001), and good laboratory practices (GLP). Skilled in customer relationship management systems, negotiation techniques, and crisis handling to drive organizational success. Committed to maintaining health and safety compliance while fostering a people-oriented approach to team leadership and development.
Overview
28
28
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Manager Laboratory
Bureau Veritas Group - Middle East Region
Jeddah, KSA
2024.03 - 2026.04
Scope: Food, Agri, Water and Cosmetics (KSA)
Responsible for overall Technical, Financial and Operational activities of Commodities Lab's -CTD (Commodities Trade Division)
Developed and designed complete setup of Food, Water, Agri, Cosmetics, (Physical, Chemical and Microbiological all sections as per standard requirements)
Responsible for Profit and Loss of the Business Unit
Responsible for Procurement of Lab Equipments and Resource's Hiring
Executed, Implemented, Achieved and Maintained ISO/IEC 17025 Accreditations for Labs through Saudi Accreditation Council - SAC
Have complete understanding / knowledge on Saudi Food and Drug Regulations/Laws and International Standards (SFDA, GSO, SASO, ISO, AOAC, AOCS, ASTA, AACC, Codex, etc.)
Trained and guided team members to maintain high productivity and performance metrics.
Handling of Technical Queries / Advisory for projects / Bids/ Tenders
Budgeting / Cost controlling and optimized spending
Working as a Key User of Digitalized software (LIMS) for reporting and Financial module
Capability Enhancement, QMS - Quality system documentation-monitoring and it's execution. Maintaining and Implementation of QHSE standards and guidelines at Laboratory.
Successful qualification of Proficiency Testing activities in Round Robins and with Group service Line (GSL) & Quality Assurance by PT participation's
Cultivated strong relationships with clients to secure repeat business.
Delegated tasks efficiently to maximize productivity.
Supervised project timelines for timely completion.
Boosted department efficiency by streamlining operational processes.
Planned revenue generation strategies designed for growth.
Manager - Laboratories
Bureau Veritas Group - Middle East Region
Karachi, Pakistan
2020.05 - 2024.02
Scope: Coal, Mineral, Grains, Food and Water
Responsible for overall Technical, Financial and Operational activities of Commodities Lab's -CTD (Commodities Trade Division)
Developed and designed complete setup of Food, Water, Agri, Minerals and Coal (Physical, Chemical and Microbiological all sections as per standard requirements)
Responsible for Profit and Loss of the Business Unit
Responsible for Procurement of Lab Equipment's & Resource's Hiring
Executed, Implemented, Achieved and Maintained ISO/IEC 17025 Accreditations for Labs
Have complete grip, understanding / knowledge on International Standards (GSO, ISO, AOAC, AOCS, ASTA, AACC, Codex, etc.)
Trained and guided team members to maintain high productivity and performance metrics.
Handling of Technical Queries / Advisory for projects / Bids/ Tenders was one of the core areas
Budgeting / Cost controlling and optimized spending
Key User of Digitalized software (LIMS) for reporting and Financial module
Ensured compliance with regulatory requirements, maintaining high standards of conduct.
Set up new offices nationwide to expand business reach.
Capability Enhancement, QMS - Quality system documentation-monitoring and it's execution. Maintaining and Implementation of HSSE standards and guidelines at Laboratory.
Successful qualification of Proficiency Testing activities in Round Robins and with Group service Line (GSL) & Quality Assurance by PT participation's
Coal and Mineral Labs were Awarded LTO (License to operate) under my guidance
Collaborated with global counterparts for sharing best practices and knowledge transfer.
Led multicultural teams to achieve organizational objectives.
Managed overall operations, enhancing company's presence in the region.
Led performance reviews, identified areas for improvement.
Facilitated staff training, resulting in better customer service.
Coordinated cross-departmental collaboration for improved workflow.
Coordinated hiring, recruitment and training strategies to build successful administrative team.
Manager
SGS Pakistan Private Limited
Karachi, Pakistan
2011.10 - 2020.04
Agriculture, Food and Life Laboratory (AFL - Lab)
Responsible for overall Technical, Operational and Financial activities of AFL-Lab.
Capability Enhancement, QMS - Quality system documentation-monitoring and it's execution, maintaining and implementation of HSSE standards and guidelines at Laboratory are the core areas.
Designed and Developed complete setup for Physical, Microbiological, Chemical and Biotechnological Analysis with capacity of approximately 600 plus parameters.
Responsible for Profit and Loss of the department
Equipment's purchasing and their maintenance.
Have Grip on International standard for analysis (ISO, AOAC, AACC, AOCS, GSO, ASTM, Codex) and their implementation.
Achieved ISO/IEC-17025 accreditation for AFL -Lab and maintained continuously for 7 years.
Trained and guided team members to maintain high productivity and performance metrics.
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades.
Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs.
Provided management with feedback regarding employee performance and training needs.
Cross-trained existing employees in order to maximize team performance.
Deputy Manager
Habib Oil Mills (Pvt.) Ltd.
Karachi, Pakistan
2008.03 - 2011.09
HOM Quality Foods Division
Looked after all QA /QC related activities, implemented ISO systems for the HOM Quality Foods Division and completely monitored all running ISO Activities (ISO - 22000, ISO - 9001 & ISO - 14001).
Managing All Laboratory operations
Have a good command on Raw, In-process & Finished Materials and Packaging Material Analysis as well.
Vast Experience for Strict Process Monitoring.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Maintained, documented and presented progress reports to leaders.
Assistant Manager
National Foods Limited Laboratory
Karachi, Pakistan
2000.06 - 2008.03
Have good understanding of ISO-9001 QMS, ISO-22000: 2005, cGMP, cGLP & ISO-17025.
Worked in Research and development of products , recipes.
Have command on complete microbiological analysis (consisting of Total Plate Count, Total / Fecal Coliforms, Mold / Yeast Count, Salmonella detection, Detection of Clostridium Botulinum and Listeria monocytogenes) for food grade samples.
Aflatoxin determination through Fluorometer.
Physical & Chemical analysis (including pH, Brix, Bostwick, Viscosity, Free acidity, Ash & Moisture) of dry & wet products.
Analysis of Salt (including Purity, water insoluble, particle size & iodine content).
Analysis of Incoming Raw Materials (Spices, Inorganic Acids Chemicals, Flavors & Colors).Water analysis (including pH, conductivity, TDS & hardness).
Co-operative Teacher
University of Karachi
Karachi, Pakistan
1998.09 - 2003.09
Worked closely with colleagues for implementing cross-curricular projects that engaged students in comprehensive learning experiences.
Prepared stimulating classroom displays, encouraged student creativity and interest in subject matter.
Collaborated with special education professionals to cater for needs of differently-abled pupils in regular classrooms.
Adapted teaching methods and materials to meet students' varying needs and interests.
Created lesson plans and scheduled each day to promote maximum student engagement.
Worked collaboratively with other teachers to review data and develop instructional strategies to address student learning objectives.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Trainee Technologist
Agha Khan University Hospital
Karachi, Pakistan
1998.01 - 1998.09
Conducted Serological analysis, Microbiological analysis of clinical samples, Water and food analysis regularly.
Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
Processed patient specimens according to priority and documented results.
Recorded, reported and posted test results using AKUH Software.
Utilized expertise in microbiology, chemistry and hematology to help with diagnosis of medical issues.
Facilitated smooth operations within the department through organised file management and data entry tasks.
Education
M. Phil (Master in Philosophy) - Microbiology
University of Karachi
Karachi
2003.09 - 2005.09
Master of Science - Microbiology
University of Karachi
Pakistan
1997.01 - 1997.12
Bachelor of Science (B.Sc.) Hons. - Microbiology, Botany And Chemistry
University of Karachi
Karachi
1994.01 - 1996.12
Intermediate (F.Sc) - Science Education
St. Joseph's Govt. College For Women
Karachi - Pakistan
1991.01 - 1993.12
Matriculation (H.SC) - Science Education
Seven Oaks High School
Karachi - Pakistan
1989.01 - 1990.12
Skills
Business communication
Quality Assurance
Regulatory compliance (SFDA, SASO, SAAC)
Leadership skills
Internal auditing (ISO 19001)
Expertise in ISO/IEC 17025:2017
Purchasing and Inventory management
Technical proficiency
Risk Assessment
Excellent Supervision
Quality System Documentation
Training and teaching abilities
Workshop facilitation
Negotiation skills
Strategic planning
Staff management
Financial management
Operational management
Budget planning and monitoring
Consulting services
Positive demeanor and friendliness
People-oriented approach
Medical terminology knowledge
Computer literacy
Quick learner
Effective delegating
Leadership in diverse environments
Interpersonal effectiveness
Crisis handling
Negotiation techniques
Mentoring and coaching
Staff recruitment
Customer relationship management
Profit and Loss Analysis
KPI tracking
Initiative taking
Critical evaluation
Resilience under pressure
Health and Safety Compliance
Team Leadership
Project Management
Database management
Performance monitoring
Physical stamina
Certification
July - Dec 2023 Selected and trained for APM Women Leadership program Cohort 3 conducted at Bureau Veritas by Roffey Park Institute for 6 months (July - December 2023)
Sep 2023 Internal Auditing for ISO/IEC 17025 :2017 (conducted and observed 2 Audits under supervision of Ms. Lyalya (Internal Auditing Manager) at Bureau Veritas
Nov 2019 Qualified a Certified Train The Trainer (TTT) Course conducted by Carnelian on 12-15 November 2019
Jul 2019 Training on ISO/IEC 17025 :2017 transition held on 29 and 30th July 2019 by PNAC at Regent Plaza
Oct 2017 Qualified on QHSE courses through Brainshark at SGS Pakistan Private Limited
Apr 2014 Attended and Qualified 5 days Lead Auditor Course on ISO/IEC-17025:2005 conducted by PNAC at Hotel Embassy Inn from 31st March – 4th April 2014
Oct 2008 Food Safety Management System based upon ISO 22000: 2005 requirements held at Regent Plaza on October 23rd, 2008 organized by PSQCA.
Oct 2008 Food Safety Management System based upon ISO 22000: 2005 requirements held at Regent Plaza on October 23rd, 2008 organized by PSQCA.
Nov 2007 Role of GLP / cGLP in Food Laboratory in 21st Century
Sep 2007 workshop conducted by Knowledge Hub on Food Safety Management System based upon ISO 22000: 2005 requirements held at Lal Qila
Aug 2007 Internal Auditing course against ISO-17025 and ISO-19001 guidelines conducted by Knowledge Hub at National Food Limited
May 2001 Advanced level of Business English held at National Foods Limited
Sep 1997 Tissue Culture Techniques – Viral Isolation & Characterization from the Department of Virology, Public Health Division, National Institute of Health, Islamabad, Pakistan.
Languages
English
Proficient (C2)
Urdu - Native
Proficient (C2)
References
Will be furnished upon request
Interests
Table Tennis, Badminton, Volley Ball, Reading, Books and articles, Research and development
Accomplishments
Five years research experience in the field of Immunology.
Title of M.Phil. Thesis: Studies on Bactericidal activity of Human and Animal phagocytes.
One year research experience in the field of Immunology, 1997.
Title of M.Sc. Thesis: Microbicidal activity of Human polymorphonuclear leukocytes against Listeria monocytogenes.
Research Presentations Presented a paper entitled "Characterization of Listeriolysin - O by Western Blotting" in Third Biennial International Conference of Pakistan Society for Microbiology held during 28th - 30th March, 2000 at Lahore.
Presented two posters entitled: a) "Immune Response to Listeriolysin - O detected by Western Blotting" and b) "Membrane damage to Human leukocytes exposed to Listeriolysin - O in sixth International symposium on Protein Structure - Functional Relationship" of HEJ Research Institute of Chemistry held during 5th - 7th February 1999.
Presented a paper entitled: Intracellular killing of Listeria monocytogenes by Human Polymorphonuclear leukocytes in 2nd Biennial International Conference of Pakistan Society for Microbiology held during September 24th - 26th, 1997 at Bhurban, Muree.
Additional information
Won several prizes and a gold medal in 1993 – 94, Sindh Universities Table Tennis Championship.
Also won 1st Prize in Inter – Universities Table Tennis Championship 93 – 94.
Affiliations
Reading Articles and books, Playing Table Tennis and other sports, Research
Timeline
Manager Laboratory
Bureau Veritas Group - Middle East Region
2024.03 - 2026.04
Manager - Laboratories
Bureau Veritas Group - Middle East Region
2020.05 - 2024.02
Manager
SGS Pakistan Private Limited
2011.10 - 2020.04
Deputy Manager
Habib Oil Mills (Pvt.) Ltd.
2008.03 - 2011.09
M. Phil (Master in Philosophy) - Microbiology
University of Karachi
2003.09 - 2005.09
Assistant Manager
National Foods Limited Laboratory
2000.06 - 2008.03
Co-operative Teacher
University of Karachi
1998.09 - 2003.09
Trainee Technologist
Agha Khan University Hospital
1998.01 - 1998.09
Master of Science - Microbiology
University of Karachi
1997.01 - 1997.12
Bachelor of Science (B.Sc.) Hons. - Microbiology, Botany And Chemistry