Ohood Swailem
Riyadh
Summary
Leading system-level initiatives focused on quality improvement, transformational change, and organizational excellence in Saudi Arabia.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Senior Specialist
Centre for National Health Insurance
02.2021 - Current
- Establishment of the Clinical Review and Investigation Section strategy aligned with CNHI activation plan.
- For Deployment of a Large-scale Improvement Program Based on IHI Breakthrough Series (, ) Collaborative Lead the initiation of aspirational Objective Key Results (OKR) on corporate and departmental levels
- Lead transferring LTC patient to Home Health Care Project as per the MoH Minister 100-day plan.
Clinical Leadership Planner
Vision Realization Office, MoH
11.2018 - 02.2021
- Set up the clinical leadership division by strategic planning, forecasting FTE’s and create operational plan for each initiative
- Project Manager for the National Prototyping of the International Consortium of Health Outcomes
- Measurements (ICHOM) project for 8 hospitals (250 Participants)
- Liaise in the development of the national value framework and its KPI's.
Quality Billing Specialist
King Faisal Specialist Hospital & Research Centre
07.2017 - 11.2018
- Provide recommendations of billing audits results to the CEO in the Revenue Cycle Management Committee
- Strategic planning for the billing audits yearly to support the readiness of the organizational transformation.
Acting Quality Data Manager
King Faisal Specialist Hospital and Research Centre
02.2016 - 07.2017
- Manage survey results of Patient Satisfaction, Employee Satisfaction, and other survey requests
- Analyze the survey data and liaise the identified challenges on organizational level
- Lead organizational level performance data, departmental quality scorecards, and corporate dashboard
Quality Analyst
King Faisal Specialist Hospital & Research Centre
02.2014 - 02.2016
- Initiate, measure, and report key performance indicators for allied and managerial departments on corporate level
- Perform Data validation, analysis, and presentation of Improvements reports.
Staff Registered Nurse
King Faisal Specialist Hospital & Research Centre
04.2011 - 02.2014
- Monitoring post-operative patients’ levels of recovery and consciousness from anesthesia and provide treatment
- Effective pain management for post-operative patients.
Education
Master of Science - Health System And Quality Management
University of King Saud Bin Abdulaziz For Health
Riyadh, KSA01.2017
Bachelor of Science - General Nursing
King Saud University
Riyadh, KSA01.2010
Skills
Leadership
Empowerment
Self- Development
Dedication
Problem Solver
Networking
Organization excellence
Quality Improvement
Business Continuity
Standards Compliance
Certification
- Certified SAFe 6 Product Owner/ Product Manager 06/2023
- Project Management Professional 10/2021
- Certified Manager of Quality/ Organizational Excellence (CMQ) 12/2023
- Certified Green Belt six sigma 03/2021
- Certified SAFe 5 Scrum Master 11/2023
- Certified Objective Key Result (OKR) Professional 11/2021
- Certified KPI Professional and Practitioner by the KPI Institute 11/2019
Accomplishments
- National Speaker in the 33rd Nursing Symposium "Healthcare Transformation in the kingdom for 2030 Vision”, King Khalid Eye Specialist Hospital, Riyadh-KSA -10/2019
- Poster Presentation in the 7th Annual Patient Safety Symposium “Lean thinking; Hospital Wide Printing Optimization Project”, Ministry of National Guard, Riyadh-KSA - 03/2017
- National Speaker in an International Symposium Perioperative Medicine “Maintain Normothermia PACU“, King Faisal Specialist Hospital and Research Centre, Riyadh-KSA - 10/2013.
References
- Ms. Ahlam Haddad Medical and Clinical Affairs, Quality Specialist, King Faisal Specialist Hospital and Research Centre. Contact: Ahaddad@kfshrc.edu.sa - 00966506170968
- Mr. Khaled Sharaheli Transformation Director, Centre for Value in Health. Contact: ksharahel@phap.sa - 0096654445784
Timeline
Quality Senior Specialist
Centre for National Health Insurance
02.2021 - Current
Clinical Leadership Planner
Vision Realization Office, MoH
11.2018 - 02.2021
Quality Billing Specialist
King Faisal Specialist Hospital & Research Centre
07.2017 - 11.2018
Acting Quality Data Manager
King Faisal Specialist Hospital and Research Centre
02.2016 - 07.2017
Quality Analyst
King Faisal Specialist Hospital & Research Centre
02.2014 - 02.2016
Staff Registered Nurse
King Faisal Specialist Hospital & Research Centre
04.2011 - 02.2014
Master of Science - Health System And Quality Management
University of King Saud Bin Abdulaziz For Health
Bachelor of Science - General Nursing
King Saud University
- Certified SAFe 6 Product Owner/ Product Manager 06/2023
- Project Management Professional 10/2021
- Certified Manager of Quality/ Organizational Excellence (CMQ) 12/2023
- Certified Green Belt six sigma 03/2021
- Certified SAFe 5 Scrum Master 11/2023
- Certified Objective Key Result (OKR) Professional 11/2021
- Certified KPI Professional and Practitioner by the KPI Institute 11/2019
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