Ohoud Althumairi
Riyadh,Riyadh Region
Summary
Business Development Specialist focused on driving sustainable growth through the identification of new opportunities and establishment of strategic partnerships. Strong communication skills enable effective collaboration in team settings and independent projects. Committed to continuous professional development in business development strategies.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Business Development Team Leader
Thiqah Business Services Company
Riyadh, Riyadh Region
2023.06 - 2025.09
- Led team of business development professionals to achieve strategic growth targets across government and private sectors.
- Developed and executed go-to-market strategies, enhancing pipeline quality and conversion rates.
- Identified and secured high-value business opportunities through proactive client engagement.
- Managed strategic partnerships and facilitated cross-functional collaboration to align service delivery with client needs.
- Oversaw proposal development, pricing strategies, and contract negotiations, reducing deal closure timelines.
- Analysed market trends, client insights, and competitive intelligence to inform strategic initiatives.
- Mentored team members to improve performance, engagement, and professional development.
- Delivered performance and pipeline reports to senior leadership for informed decision-making.
- Signed contracts with government entities, including General Authority of Civil Aviation (GACA) valued at SAR 5 million, and National Center for Family Businesses (NCFB), Saudi Organization for Chartered and Professional Accountants(SOCPA), under a revenue-sharing model.
Business Operations Specialist
Thiqah Business Services Company
Riyadh
2019.04 - 2023.06
- Reduced customer response time from over two days to under one day.
- Participated in daily stand-up meetings to address technical and business issues across multiple portfolios.
- Delivered performance reports for business operations to support management decision-making.
- Analyzed incidents with internal teams, resulting in a 20% reduction in ticket volume despite increased digital services.
- Ensured adherence to ITIL processes to optimize IT operations and achieve corporate objectives.
- Created and updated user manuals and FAQs, enhancing user assistance for various products.
- Established knowledge banks for digital products, facilitating improved user guidance.
- Cultivated partnerships with government entities, including SAIP, MOJ and MC.
Entrepreneurship Department Coordinator
Rowad Al-Maarefa Scientific Women's Training and Education Company
2016.04 - 2018.07
Business Coordinator
Bunyan Charity Association
2012.09 - 2013.01
Education
Bachelor’s degree - Business Administration
Imam Muhammad Bin Saud Islamic University
2009.01 - 2013.02
Skills
- Opportunity Identification
- Client Relationship Management
- Proposal & Bid Management
- Market & Competitive Analysis
- Cross-functional Collaboration
- Team Leadership & Coaching
- Business Case Development
- Contract & SLA Negotiation
- Financial Acumen (Forecasting, Budgeting)
Certification
- Customer Focus Program certification
- Professional Project Management Certification
- Total Quality Management Certification
- Agile Leadership Certification
- Two-Month English Language Course — AI-Faisal International Academy
- Introduction to Project Management Course
Languages
Arabic
Native
English
Intermediate
Timeline
Business Development Team Leader
Thiqah Business Services Company
2023.06 - 2025.09
Business Operations Specialist
Thiqah Business Services Company
2019.04 - 2023.06
Entrepreneurship Department Coordinator
Rowad Al-Maarefa Scientific Women's Training and Education Company
2016.04 - 2018.07
Business Coordinator
Bunyan Charity Association
2012.09 - 2013.01
Bachelor’s degree - Business Administration
Imam Muhammad Bin Saud Islamic University
2009.01 - 2013.02