Ola Daghistani
Summary
To obtain admission into a Master's program in General Management and leverage my skills in communication, teamwork, time management, and problem-solving to excel in the program. With a Bachelor's degree in English and a Minor in Sociology, I have developed strong critical thinking skills and a deep understanding of cultural diversity and social issues. My experience in hotel management training has given me practical skills in leadership, customer service, and operations management. I am eager to apply these skills and knowledge to a career in general management, and to continue growing and learning in this field.
Overview
6
6
years of professional experience
4
4
Certifications
1
1
Language
Work History
Hotel Management Trainee
Hotel Management Training, Ruve Hotel
Jeddah
01.2023 - 05.2023
- Participated in a comprehensive training program covering all aspects of hotel operations, including front office, housekeeping, food and beverage, and management
- Assisted with guest services, such as check-in, check-out, and concierge services
- Shadowed managers in various departments and learned about their roles and responsibilities
- Participated in team-building activities and developed teamwork and communication skills.
- Maintained positive lobby presence, pleasantly greeting guests and employees.
- Provided exceptional service and assistance to guests upon check-in.
English Tutor - Volunteer
California State University of Bakersfield
Bakersfield, CA
02.2019 - 12.2019
- Provided additional assistance to students who were having difficulty with reading, writing, or grammar
- Determined students' strengths and shortcomings and developed session plans to improve their skills.
Teacher Assistant
California State University of Bakersfield
Bakersfield, CA
01.2019 - 11.2019
- Collaborated with lead teachers to identify and suggest solutions to issues that students were struggling with
- Monitored the class schedule with the main teacher
- Assisted teachers with lesson preparation by preparing materials and putting equipment in place.
Students Assistant
California State University of Bakersfield
Bakersfield,CA
01.2018 - 12.2018
- Provided instructions to students and parents on accurately completing admission and financial aid applications
- Assisted professors and administrative personnel in filing and providing photo prints
- Maintained sensitive student information in both physical and electronic files
- Administered seminar and course announcement displays and bulletin boards.
Club Event Assistant
California State University of Bakersfield
Bakersfield , CA
08.2017 - 12.2017
- Assisted with the communication with visitors, participants, enquirers, and volunteers
- Assisted the event planner and other team members with arranging catering, decorating an event area, testing lights and microphones, and running other errands.
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
Education
Bachelor of Arts - English Language And Literature, Minor Sociology
California State University of Bakersfield
Bakersfield, CA 01.2017 - 2020.12
Associate of Arts And Sciences - English-as-a-Second-Language Education
Citrus College
Glendora, CA 04.2001 -
Skills
Time Management: Strong ability to manage multiple priorities and meet deadlinesundefined
Certification
Certifications and Training
Timeline
Hotel Management Trainee
Hotel Management Training, Ruve Hotel
01.2023 - 05.2023
English Tutor - Volunteer
California State University of Bakersfield
02.2019 - 12.2019
Teacher Assistant
California State University of Bakersfield
01.2019 - 11.2019
Students Assistant
California State University of Bakersfield
01.2018 - 12.2018
Club Event Assistant
California State University of Bakersfield
08.2017 - 12.2017
Bachelor of Arts - English Language And Literature, Minor Sociology
California State University of Bakersfield
01.2017 - 2020.12
Associate of Arts And Sciences - English-as-a-Second-Language Education
Citrus College
04.2001 -
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