Olga Masombuka
Pretoria
Overview
8
8
years of professional experience
Work History
Dealer
Carnival Cruise Lines
02.2022 - Current
- I'm a AGD ( All game dealer)
- Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Enforced game rules to maintain fair paly and avoid disputes.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Kept gaming areas clean and organized to maintain safe and secure environment.
- Supported marketing initiatives by informing players about upcoming promotions or events designed to enhance their enjoyment at the establishment.
- Adhered to all local laws, regulations, and casino policies consistently, upholding high ethical standards in all professional duties performed.
- Worked with dealer team to run larger games such as craps
- Controlled equipment such as roulette wheels to run games.
Dealer
Time Square
09.2017 - 01.2022
Education
Gaming Operations -
International Hotel School Training
01.2018
Introduction to radio broadcasting -
Intec College
01.2012
Call Centre & Computer Training -
Cornerstone HR
01.2008
Skills
- Memory retention
- Dependability
- Strong hand-eye coordination
- Quick thinking
- Chip handling
- Payout calculations
- Hand-eye coordination
- Table management
- Effective conflict resolution skills
- Stress tolerance
- Excellent customer service
- Gaming commission compliance
- Teamwork and collaboration
- Customer service
- Time management
Attributes
- Communication skills
- Basic and advanced customer services
- Negotiation and assertiveness skills
- Questioning and listening skills
Full Names
Olga
Personal Information
- ID Number: 8911210711081
- Health Status: Good
- Criminal Record: None
- Date of Birth: 11/21/89
- Gender: Female
- Nationality: South African
- Marital Status: Single
Timeline
Dealer
Carnival Cruise Lines
02.2022 - Current
Dealer
Time Square
09.2017 - 01.2022
Gaming Operations -
International Hotel School Training
Introduction to radio broadcasting -
Intec College
Call Centre & Computer Training -
Cornerstone HR
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