Dynamic individual with hands-on experience with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Finance & Hardship
Westpac
Developed specific finance goals and strategies for customers to achieve them.
Helped with bank issues and errors.
Worked to constantly network with new clients and maintain relations with former clients.
Worked well independently and on a team to solve problems.
Organized and prioritized work to complete assignments in a timely, efficient manner.
Responded positively to staff feedback, and adjusted strategies accordingly.
Continually worked to enhance call center's reputation by providing quality and timely service.
Used effective listening skills to document phone call details.
Relayed relevant patient care details to supervisory staff.
Prepared materials for individual and group therapy sessions, anticipating unique patient needs accordingly.
New Homes Sales consultant
HPG Homes
Developed and implemented effective sales strategies to establish new clients and sales
Made relations and contracts that increased customer loyalty and business
Utilized sales techniques and strategies to build customer relationships and close sales
Demonstrated excellent communication skills and maintained a professional demeanor with clients and colleagues
Interpersonal skills and strong negotiation abilities
Demonstrated strong organizational skills by managing multiple tasks, clients and prioritizing workload
Customer Service Representative
Archie Brothers/Hijinx Hotel
06.2024 - Current
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Welcomed customers and helped determine their needs. Greeted customers entering venue and responded promptly to customer needs.
Delivered high-energy, interactive entertainment to guests of all ages, creating a fun and memorable atmosphere.
Hosted games, attractions, and birthday parties with confidence, enthusiasm, and professionalism.
Engaged with guests through character performance, immersive storytelling, and themed experiences.
Maintained a lively and welcoming environment while ensuring guest safety and comfort. Resolved guest concerns with a friendly, proactive attitude to keep the vibe positive and enjoyable.
Worked closely with team members to coordinate entertainment schedules and ensure smooth event flow.
Adapted quickly to changing situations and guest needs while keeping energy levels high.
Promoted games, food, and attractions to boost engagement and enhance the overall experience. Brought creativity and personality into every shift to exceed guest expectations.
Recognized for consistently uplifting the guest experience and being a standout team player.
Education
Counsiling
TAFE SA
Adelaide, SA
07-2026
High School Diploma -
Brighton Secondary School
Adelaide, SA
01-2022
Skills
Social perceptiveness
Project planning
Organization and time management
Friendly, positive attitude
Critical thinking
Customer service
Public speaking
Relationship building
Teamwork and collaboration
Stress management
Relationship issues
Therapeutic counseling
Certification
Cert III In Childhood Education, MADEC (Working with children's check)
Completed Childhood education and care study's
Is able to work with children in a child care or after school care.
Understands the mindset and behaviour of children.
First Aid Training
Has completed First Aid training for children and adults.
Police check
Timeline
Customer Service Representative
Archie Brothers/Hijinx Hotel
06.2024 - Current
New Homes Sales consultant
HPG Homes
Finance & Hardship
Westpac
Counsiling
TAFE SA
High School Diploma -
Brighton Secondary School
Hobbies and Interests
Painting, Dancing, Cooking, Volunteering, Ukrainian Traditional Dance (Hopak), Currently taking part in Ukrainian Dancing and has been for the past 8 years. Training and preforming in venues, events and weddings. Being close with family, friends and my culture.