Olwen Truong

Screening and short-listing applicants, interviewing candidates, organizing interviews between candidates and client companies, ensuring the recruitment speed, the efficiency of the vacancies, and candidate qualifications

• Processing sales transactions and taking payments.
• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
• Cross-sell products and introduce new ones
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Stocked shelves with merchandise when needed.

• Responsible for the stalls: Popcorn, Taiyaki, Fried food.
• Created weekly schedules for all staff members based on expected volume of customers.
• Supervised and coordinated activities of food service personnel to ensure efficient operations.
• Resolved customer complaints in a timely manner to maintain customer satisfaction levels.
• Inspected equipment regularly to ensure it was functioning properly at all times.
• Trained new employees on job duties, policies, and procedures.

• Completed day-to-day duties accurately and efficiently.
• Preparing hot and iced tea, bubble tea, and other specialty tea beverages.
• Educating guests about our tea products and tea blends.
• Ensure adequate stock levels of supplies and consumables for café area, manage orders and stock rotation.
• Manage inquires and meet guest expectations.