Summary
Overview
Work History
Education
Skills
Training
References
Timeline
Generic

Omar Alajlan

Senior Business Analyst \MBA
Riyadh

Summary

Strategic Business Analyst with 7 years of expertise driving digital transformation and technology innovation across government and banking sectors. Proven track record in optimizing processes, designing business solutions, and aligning IT capabilities with organizational goals to deliver measurable value, efficiency, and customer-centric outcomes. Recognized for strong stakeholder collaboration, analytical thinking, and the ability to translate complex requirements into scalable, impactful results.

Overview

8
8
years of professional experience
2020
2020
years of post-secondary education

Work History

Business Analyst & Technology Innovation

Ministry Of Sport
01.2025 - Current
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
  • Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
  • Enable Payment gateway services for the ministry
  • improve business processes

Business Analyst (Corporate Technology )

Riyad Bank
01.2022 - 10.2024
  • Handling the requirements specification for the Corporate CR’s
  • Developed instant payment model (T+0) for POS &E-commerce merchants.
  • Defining requirements for new schemes within bank terminals
  • Managing DHAMEN project requirements with ELM for Virtual IBAN product.
  • Managing as a business analysis the new prepaid & credit cards requirements specifications
  • Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
  • Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
  • Support the elaboration of business cases.
  • Map existing business processes and analyze and design new processes.

Senior Business Analyst

Saudi Ports Authority
01.2021 - 01.2022
  • Understanding the business norms
  • Determining a suitable way to improve the existing business processes
  • Implementing the new features
  • Analyzing whether the implementation benefits the company
  • Identifying the ways to make the analysis easier
  • Directed business analysts in executing and delivering various tactical and strategic plans.

IT Business Analyst

Cloud Solutions
10.2019 - 01.2021
  • Collect requirements from different hospital departments.
  • Creating a detailed business analysis, outlining problems, opportunities and solutions for a business.
  • Defining business requirements and reporting them back to stakeholder.
  • Leading ongoing reviews of business processes and developing optimization strategies.
  • Gathering critical information from meetings with various stakeholders and producing useful reports.
  • Writing Business Requirements Document and lead sign off process with business owner.
  • Leading business integration and intersection with.
  • Multiple systems.

Project Manager

Saudi Korean Health
04.2019 - 09.2019
  • Managing the production of the required deliverable - Planning and monitoring the project
  • Adopting any delegation and use of project assurance roles within agreed reporting structures
  • Preparing and maintaining project, stage and exception plans as required.

Application Support Analyst

Health Matrix
01.2018 - 04.2019
  • System build and configuration (Code tables, Screens, and Reports) - Successfully completed training projects assigned by Professional Services manager - Participate in the technical tasks (installation, configuration, and setup) of the application.
  • Represent the company in a professional manner at all times in all activities.
  • Understand the Project Requirements, as well as, understand the user/customer requirements

Education

Bachelor of Information System and Health Informatics -

King Saud University For Health Sciences (KSAU

MBA -

Saudi Electronic University
03.2020 - 06.2022

Skills

    Analytical Skills

    Critical Thinking 

    Technical Skills (Microsoft Office , Visio, ARIS,etc

    Project Tracing Software (Team Foundation Server (TFS) and Jira)

    Strategical Planning

Training

  • (2021) Awareness training for ISO 27001,ISO 22301 And, ISO 31000
  • (2020 )Entry Certificate in Business Analysis 21 CME
  • (2019) Project Management Professional 35 CME
  • (2018 )Information Technology Infrastructure Library Foundation Course

References

Available upon request

Timeline

Business Analyst & Technology Innovation

Ministry Of Sport
01.2025 - Current

Business Analyst (Corporate Technology )

Riyad Bank
01.2022 - 10.2024

Senior Business Analyst

Saudi Ports Authority
01.2021 - 01.2022

MBA -

Saudi Electronic University
03.2020 - 06.2022

IT Business Analyst

Cloud Solutions
10.2019 - 01.2021

Project Manager

Saudi Korean Health
04.2019 - 09.2019

Application Support Analyst

Health Matrix
01.2018 - 04.2019

Bachelor of Information System and Health Informatics -

King Saud University For Health Sciences (KSAU
Omar AlajlanSenior Business Analyst \MBA