Omar Alajlan
Senior Business Analyst \MBA
Riyadh
Summary
Strategic Business Analyst with 7 years of expertise driving digital transformation and technology innovation across government and banking sectors. Proven track record in optimizing processes, designing business solutions, and aligning IT capabilities with organizational goals to deliver measurable value, efficiency, and customer-centric outcomes. Recognized for strong stakeholder collaboration, analytical thinking, and the ability to translate complex requirements into scalable, impactful results.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
Work History
Business Analyst & Technology Innovation
Ministry Of Sport
01.2025 - Current
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Enable Payment gateway services for the ministry
- improve business processes
Business Analyst (Corporate Technology )
Riyad Bank
01.2022 - 10.2024
- Handling the requirements specification for the Corporate CR’s
- Developed instant payment model (T+0) for POS &E-commerce merchants.
- Defining requirements for new schemes within bank terminals
- Managing DHAMEN project requirements with ELM for Virtual IBAN product.
- Managing as a business analysis the new prepaid & credit cards requirements specifications
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Support the elaboration of business cases.
- Map existing business processes and analyze and design new processes.
Senior Business Analyst
Saudi Ports Authority
01.2021 - 01.2022
- Understanding the business norms
- Determining a suitable way to improve the existing business processes
- Implementing the new features
- Analyzing whether the implementation benefits the company
- Identifying the ways to make the analysis easier
- Directed business analysts in executing and delivering various tactical and strategic plans.
IT Business Analyst
Cloud Solutions
10.2019 - 01.2021
- Collect requirements from different hospital departments.
- Creating a detailed business analysis, outlining problems, opportunities and solutions for a business.
- Defining business requirements and reporting them back to stakeholder.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Writing Business Requirements Document and lead sign off process with business owner.
- Leading business integration and intersection with.
- Multiple systems.
Project Manager
Saudi Korean Health
04.2019 - 09.2019
- Managing the production of the required deliverable - Planning and monitoring the project
- Adopting any delegation and use of project assurance roles within agreed reporting structures
- Preparing and maintaining project, stage and exception plans as required.
Application Support Analyst
Health Matrix
01.2018 - 04.2019
- System build and configuration (Code tables, Screens, and Reports) - Successfully completed training projects assigned by Professional Services manager - Participate in the technical tasks (installation, configuration, and setup) of the application.
- Represent the company in a professional manner at all times in all activities.
- Understand the Project Requirements, as well as, understand the user/customer requirements
Education
Bachelor of Information System and Health Informatics -
King Saud University For Health Sciences (KSAU
MBA -
Saudi Electronic University
03.2020 - 06.2022
Skills
Analytical Skills
Critical Thinking
Technical Skills (Microsoft Office , Visio, ARIS,etc
Project Tracing Software (Team Foundation Server (TFS) and Jira)
Strategical Planning
Training
- (2021) Awareness training for ISO 27001,ISO 22301 And, ISO 31000
- (2020 )Entry Certificate in Business Analysis 21 CME
- (2019) Project Management Professional 35 CME
- (2018 )Information Technology Infrastructure Library Foundation Course
References
Available upon request
Timeline
Business Analyst & Technology Innovation
Ministry Of Sport
01.2025 - Current
Business Analyst (Corporate Technology )
Riyad Bank
01.2022 - 10.2024
Senior Business Analyst
Saudi Ports Authority
01.2021 - 01.2022
MBA -
Saudi Electronic University
03.2020 - 06.2022
IT Business Analyst
Cloud Solutions
10.2019 - 01.2021
Project Manager
Saudi Korean Health
04.2019 - 09.2019
Application Support Analyst
Health Matrix
01.2018 - 04.2019
Bachelor of Information System and Health Informatics -
King Saud University For Health Sciences (KSAU