Omar Al Samadony
Key Accounts Manager
Al Riyadh
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
11
11
years of professional experience
Work History
Key Account Manager
Dealcom
06.2023 - Current
- Developing long-term relationships with cement factories in Saudi Arabia.
- Responsible for procurement and managing cement factories accounts in Saudi Arabia.
- Preparing Monthly Margin Analysis based on procurement process with cement factories.
- Managing pricing strategy based on day-to-day business competition with the sales team.
- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquiring a thorough understanding of key customer needs and requirements.
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Supervising the account teams assigned to each key client.
- Handling technical support by collaborating with quality assurance personnel in cement factories needed to resolve customers issues.
- Keeping up-to-date of industry trends, market dynamics, and competitor activities that allows to identify opportunities and potential threats.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
Sales Engineer
Masheed Trading and Transportation
04.2017 - 05.2023
- Establishing market survey for potential customers in Central Region of Saudi Arabia.
- Establishing new accounts and services accounts by identifying potential customers by planning and organizing sales calls and visits schedule.
- Awareness of market intelligence and tackling market opportunities.
- Acting as account manager to handle customer finances and statements of account.
- Establishing a reliable customer database that is able to achieve assigned target.
- Responsible of customers’ orders, deliveries and technical support.
- Identifying each customer sales cycle and requirements to match it with the correct fit of payment terms and margin.
- Reporting monthly to the regional sales manager with the forecasted sales, margin and collection.
- Responsible of handling quarterly issued balance confirmations for our customers and solving any discrepancies that occur.
- Preparing sales engineering reports by collecting, analyzing, and summarizing sales information and application trends.
- Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Contributing to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed.
- Contributing to team effort by accomplishing related results as needed.
Sandler Bronze Sales Trainee
Al Turki Holding
04.2018 - 04.2019
- Learning bonding and rapport techniques with potential prospects.
- Addressing up-front contract criteria with prospects.
- Identifying prospects pain by using pain funnel methodology, a pain point is a specific problem that prospective customers of your business are experiencing.
- Identifying prospect leaning style (Visual, Auditory or Kinesthetic) to determine the dominant learning style and approach the prospect with best way to present your data.
- Define prospect behavior style using DISC profile (Dominance, Influence, Steadiness or Conscientiousness), which a behavior assessment that identifies prospect personality traits.
- Define the ego state or PAC models (Parent-Adult-Child), which is a transactional analysis is to define awareness within the client and their stance on intimacy with others.
Cased and Open Hole Completion Trainee
Weatherford
06.2014 - 08.2014
- Completed HSE (Health, Safety and Environment) awareness course.
- Redressing/Assembling of Completion Service Tools such as DLT and HDL service packers.
- Redressing/Assembling of MST (Mechanical Setting Tool) and its running procedures with PCR (permanent cement retainer) or plug.
- Redressing/Assembling of HST (Hydraulic setting tool) which is similar to piston-cylinder system.
- Redressing/Assembling of the storm valve and its uses in wellhead repairs or servicing applications.
- Completed tech manual related to the completion string design and its components function such as sub-surface safety valve, side-pocket mandrel and sliding side door.
- Evaluated well completion main problems and their resolving methodology using production-optimization software to minimize the effect of these issues such as piston effect, ballooning, buckling and temperature effect.
- Analyzed the concept of sand screens used in the open-hole completion and their types, applications and design.
- Analyzed the ICD technology (Inflow Control Devices) that prevents water coning or gas influx.
- Redressing/Assembling of sand screen tools such as wire wrapped screens and metal mesh screens.
Education
B.Sc. degree - Petroleum Engineering
King Fahd University of Petroleum And Minerals
05.2015
Skills
Proficient in Microsoft Office
Affiliations
Active member of The Society of Petroleum Engineers (SPE) (February 2011 - May 2015).
Timeline
Key Account Manager
Dealcom
06.2023 - Current
Sandler Bronze Sales Trainee
Al Turki Holding
04.2018 - 04.2019
Sales Engineer
Masheed Trading and Transportation
04.2017 - 05.2023
Cased and Open Hole Completion Trainee
Weatherford
06.2014 - 08.2014
B.Sc. degree - Petroleum Engineering
King Fahd University of Petroleum And Minerals
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