Omar Alsufayan
Riyadh,Saudi Arabia
Summary
Results-oriented Market Manager with over 7 years of experience in tourism and banking sectors. Expertise in market growth and partnership development. Proficient in managing multimillion budgets, emphasizing ROI and strategic alignment to consistently surpass objectives.
Overview
8
8
years of professional experience
Work history
India & Subcontinent Market Manager
Saudi Tourism Authority
Riyadh, Saudi Arabia
02.2025 - Current
- Owned trade accounts plan and market budget, aligning investments with business unit goals.
- Developed performance updates and ROI analyses for leadership, translating market data into actionable decisions.
- Led trade activations with major partners, achieving visitation and spend growth against targets.
- Achieved 95% of YTD Aug target 2025 in visits and 89% YTD Aug target 2025 in visitor spend.
- Contributed directly in 18% of total visitation via coop partners.
- Researched and onboarded strategic partners across India, negotiating terms, KPIs, and reporting requirements.
Assistant Manager, Delivery & Ops
Saudi Tourism Authority
Riyadh, Saudi Arabia
02.2023 - Current
- Reviewed and assessed 50+ RFPs for clarity and completeness prior to submission to procurement department
- Ensured seamless payment processing by aligning and concluding certificates of completion for each project
- Collaborated with finance and procurement teams to ensure alignment on budgetary constraints and streamline procurement processes to improve clarity and expedited decision making
- Regularly participated in bi-weekly cross functional meetings with all functions to ensure seamless operational support, including budget management, procurement activities and payment processing assistance
- Planned for audit, highlighted any risk and worked with team to close any audit findings
Relationship Manager
First Abu Dhabi Bank
Alkhobar , Saudi Arabia
10.2019 - 01.2023
- Participated in setting up first branch in Eastern Province and helped in establishing customer data and attract key customers.
- Achieved branch liability target by 320% in 2021.
- Promoted banking products, services and resolved customer complaints and recommended introduction of new products/services to upper management.
- Maintained confidentiality of bank's customer and made sure business meet its obligations under bank's policies and SAMA.
- Measured sales activities and discussed pipeline with credit department.
- Entrusted with overseeing special tasks by branch manager.
- Acting branch manager during periods of leave.
Customer Service Officer
Alawwal Bank
Dammam , Saudi Arabia
03.2018 - 09.2019
- Processed customer transactions, including loan payments, safe deposit boxes and cheque-cashing and recommended bank products and services to current and prospective customers.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Managed over 70 transactions on busy days.
Education
Bachelor of Business Administration - Finance
The University of Texas At San Antonio
San Antonio 08.2017
Skills
- Relationship-building and stakeholder engagement
- Teamwork and leadership
- Communication
- Problem solving
- Sales and negotiation
- MS Office
- CRM
- Project management
Languages
Arabic
Native language
English
Fluent
Timeline
India & Subcontinent Market Manager
Saudi Tourism Authority
02.2025 - Current
Assistant Manager, Delivery & Ops
Saudi Tourism Authority
02.2023 - Current
Relationship Manager
First Abu Dhabi Bank
10.2019 - 01.2023
Customer Service Officer
Alawwal Bank
03.2018 - 09.2019
Bachelor of Business Administration - Finance
The University of Texas At San Antonio
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