Omar Altaj
Telecom Engineer
Riyadh
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
Work History
NOC Engineer in IBS Project With STC
STC - ACES
Riyadh
04.2018 - Current
- Led projects and analyzed data to identify opportunities for improvement.
- Increased customer satisfaction by resolving issues.
- Developed and maintained courteous and effective working relationships.
- Familiar with Indoor solution system ( IBS ) like: CommScope - Rosenberger - JMA - SOLiD - Huawei OSS / All this used in active IBS stc system
- Monitoring for the alarms, faults, snags and solution providing role and take care of MTTR criteria and SLA (Service Limit Agreement).
- Coordination to our Field Support engineers for following up TKT and solve the issue .
- Responsible to solve client’s problems and Dispatch rapidly field staff to avoid outages and alarms.
- Preparation GM meeting report monthly for ACES-IBS management with stc governor in monthly meeting
- Preparation SLA reports (Restoration time / Response time).
- Evaluation of the performance of the work for tickets that have been resolved by the team monthly.
Maintenance & Operation Supervisor
Nashat Company
Riyadh
11.2016 - 05.2017
- Manager and Supervise a team of engineers &Technicians for project related to
- Central irrigation in Riyadh
- Responsible for programming & Maintenance of the Equipment controls which connecting the irrigation Devices (Motorola , Rain Bird, Signature, Hunter)
- Preparing all the Reports for the Riyadh Municipality
- Coordinating with the Teams in USA for any request /data needed in daily work
- Coordinating with the local company to conduct a feasibility study on the cost of installing new control devices and comparing them to the estimated study and cost of workers, to create a working environment at a reasonable cost
- Installation and operation of new control units in the project for use in irrigation, to dispense the worker in most places
- Repair of faults in automated irrigation systems
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
Operations Coordinator
FO, DANA Compound
Riyadh
04.2014 - 10.2016
- The Company is responsible for Mobily Managed Services project which Includes keeping the sites alive with good performance within less response and troubleshooting time
- Key Responsibilities:
- Monitoring for the alarms, faults, snags and solution providing role and take care of MTTR criteria (Mean Time to Repair for P0; P1; P2; P3) and SLA (Service Limit Agreement)
- Manage different subcontractors for Mobily project with Ericsson or non Ericsson equipment’s 2G, 3G, Transmission and LTE
- Coordination to our Field Support engineers for installation, Integration, troubleshooting, commissioning and corrective Activities
- Manage the planned activities for PAT, OIL Clearance
- Responsible to solve client’s problems and Dispatch rapidly field staff to avoid outages and alarms
- Working as Single Point of Contact (SPOC) handling all the customers complains and prepares the Relief events and speaking on behalf of team
- Planning and scheduling for Preventive Maintenance (PMR) Activities and Implementation as per customer requirement
- Aware about PMR scheduling performing and reporting process
- Scheduling and Implementation of Mean down Time (MDT) activities
- Omar Al-Taj E-mail: Omaraltaj@gmail.com Mobile: 00966-541966676 Page 3
- Take Care of Outstanding Items List in order to handle new sites from Acceptance
- Department
- Monitoring the status of all opening Elector mechanical or telecom work orders and assure all Field Engineers close their work orders in time
- Responsible for Daily, Weekly, Monthly and Quarterly progress reporting to be sent to
- Management and Team leaders
- Coordination and providing role with Customer to solve access issues
- Aware about Resources Allocation and readiness based on Duty roster distance from sites and competence
- Proper communication with Management, Customer, Optimization, Transmission and Front office during Outage or work process
- Dispatch WO to field Engineer and follow up with him to clear outages.
- Ericsson RBS Engineer with total experience of above 4 years in, Equipment as RBS Engineer on major cellular technologies 2G, 3G& TRX
- Expertise in Network Rollout, Network Swaps and Maintaining Network KPI,
- Comprehensive Tools Knowledge of RAN Measurement
Mobily Manage Service, Field Engineer
Ericsson, Mobily Manage Service
Area
02.2013 - 03.2014
- Troubleshoot alarm in RBS 2206, 2216V1, 2216V2, 6201_RUS and 6201_RUG
- Creating and Integrating 3G System RBS 3000 with Second Carrier
- RBS 6201 configuration, VSWR Test, DTF Test and Return Loss Test of GSM 900MHZ and 1800MHZ using Site Master
- MDT to LTE Sites Migration from PMP to PTP
- Integration/Commissioning RBS 2216 (v1, v2) and 6201
- Installation, Configuration, RBS 3206 of 3G Node B sites, Expansion sites (such as 1st and 2nd Carrier, E1 and Ethernet Cable)
- Commissioning (2p, 6P and 20P); Change NPU and Upgrade it; alignment MW with prepare report for the case
- Expansion testing K15 analyzer with prepare report for the case
- Troubleshoot MW Visibility with change all DCN and plan
- Troubleshoot alarm and outage for H.C and OMS
- Troubleshoot Visibility for H.C
- With prepare report for the case
- Troubleshoot MW alarm; Replace radio and configuration
- Expansions in VLAN configuration with prepare report for the case
- Upgrade MMU2 B to MMU2 D & upgrade NPU to any version with prepare report for the case
- Acceptance testing for new sites HO5/PAT
- Software Upgrade for traffic node (MINI-LINK_TN_4.4_R22M10, R22Z02 And R26C06)
- Preventive Maintenance (PMR) for all equipment’s at site (indoor/outdoor) with full reports
- Proper communication with Management, Customer, Optimization, Transmission and Front office during Outage or work process
- Omar Al-Taj E-mail: Omaraltaj@gmail.com Mobile: 00966-541966676 Page 4
- Manage the day-to-day planning, operation and problem-solving of a team of agents to meet with the required service level components
- Site Surveys for new site introduction.
Coordination / Supervisor Engineer and Filed Engineer
02.2010 - 01.2013
- Worked in numerous projects;, In Future Communications Guidance Int'l - STC Project 2G Phase4 in Hail city - STC Project 2G, 3G Phase4 in Hail Village
- Zain project 2G,3G, 4G with MW installations in Al-Qassim (Buraydah / Unayzah) - STC Project 4G Phase1 (FDD) in Dammam - Huawei-Mobily Project 4G (TDD) in Dammam, Jubal and Al-Qurayyat
- Zain Project new site installation at Riyadh city
- Key Responsibilities:
- Coordination with my Team Members &vendor department to supervised the MW/e Node B
- Related Tasks
- (Like Link Installation, Commissioning, Integration and Troubleshooting)
- Preparation of RF Check lists Report
- Management of our field staff, assigning the tasks on daily basis, follow-up and support to assure the execution in time
- Regular reporting to our management about the progress and blocking issues and follow-up to rectify them
- Installation /Commissioning of RTN 910,950 and 980 of Huawei (1+0, 1+1 SD, 1+0 XPIC and 2+0 XPIC) and Preparation of RF Check lists report
- Integration of new (BTS3900) for 4G LTE
- Responsible for Site survey report of RF and Microwave Line of Sight (LOS) for a BTS site
- Perform technical site survey for Indoor, Roof top and Green Field sites ((Full-Survey with full-Reports))
- Install Missing Civil mounts for RF antenna size 2 inch
- And MW antenna size 2.5-3 inch for rooftop sites and green filed (Huawei-STC Project 4G)
- Install civil mounts size 2.5 inch for install RRU at rooftop sites
- (Huawei-STC Project 4G)
- Prepare Engineering report and Technical Site Survey Report
- Preparation of PAT Documents (HO5/HO11) and conduction of PAT for the newly integrated
- Remote sites
- Regular reporting to our management about the progress and blocking issues and follow-up to rectify them
- Responsible for maintaining defined quality standards for inspection and prepare report
Education
Bachelor of Science - Communication Engineering
Yarmouk University
Jordan 04.2004 - 04.2009
Skills
CISCO Certified Network Associate CCNA, Consulting & computer training officeWorking long hours even under pressure, this is because I like the work atmosphere andAchieving all of the business targets and goalsVery good knowledge in operating systems (windows 98, 2000, Me, XP, Win7)
Good personality
Quick learning and TeachableAbility to work professionally with systems and customersExcellent Internet LiteracyExcellent PC skillsCar driving licenseMaintenance of engineering systems
Additional Information
- Awards , Certificate of Appreciation from Ericsson, for excellent participation and outstanding contribution to Hajj projects for years : 2015
Certification
Certificate of Appreciation from Ericsson
Certificate of Appreciation from Ericsson
Certificate of Appreciation from Ericsson, for excellent participation and outstanding contribution to Hajj projects for years : 2015
Timeline
Introduction to Quality V2
06-2021
NOC Engineer in IBS Project With STC
STC - ACES
04.2018 - Current
Irrigation Rain Bird
03-2017
Maintenance & Operation Supervisor
Nashat Company
11.2016 - 05.2017
MS-Project
08-2016
PMP - Project Management Professional
08-2016
Primavera 6
08-2016
Certificate of Appreciation from Ericsson
10-2015
Operations Coordinator
FO, DANA Compound
04.2014 - 10.2016
Mobily Manage Service, Field Engineer
Ericsson, Mobily Manage Service
02.2013 - 03.2014
Coordination / Supervisor Engineer and Filed Engineer
02.2010 - 01.2013
Bachelor of Science - Communication Engineering
Yarmouk University
04.2004 - 04.2009