Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Omar El Ashkar

Omar El Ashkar

Jeddah,Saudi Arabia

Summary

Results-driven Key Account Manager with knack for fostering client relationships and driving revenue growth. Delivered strategic solutions that streamlined processes and enhanced client satisfaction, leading to increased retention rates. Known for transforming underperforming accounts into top revenue generators through targeted strategies and thorough market analysis.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work history

Key account manager

Jamjoom Medical Industries
Jeddah, Saudi Arabia
2023.02 - Current

Classic line Consumables

OR (Medline, Vac Sax & JMI)

Anesthesia (Vaiyer)

RT (Vaiyer, Medcaptain & BMC)

General Nursing Consumables (JMI)

  • Responsible for both PVT/GOV Sector,

(NUPCO Tenders, DP & INDP).

  • Built and developed constructive relationships with clients to increase account spending and loyalty.
  • Identified new business opportunities and increased lead generation to grow profits.
  • Communicated new products and services to drive customer interest and boost sales.
  • Resolved client complaints quickly and used feedback to improve account management services.

Sales supervisor

Kemet Medical
Cairo, Egypt
2019.02 - 2023.02

Mobility & Monitoring Solutions

Monitoring Solutions & Maternity and Infant Care (GE)

Mobility & Patient Handling (ARJO)

  • Provided leadership and direction for team of 3, to drive productivity, efficiency and to meet individual sales target KPIs.
  • Evaluated sales performance to determine progress.
  • Retained in-depth product knowledge for persuasive, customer-focused demonstrations.
  • Collected customer and market feedback and reported information to company leadership.

Professional product specialist

EG Med
Cairo, Egypt
2016.03 - 2018.12

Infection Prevention Division (3M)

  • Achieved monthly sales and performance KPIs for improved team success.
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Generated new leads and opportunities to maximise revenue.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Tracked customer satisfaction rates and resolved reported complaints.

Product specialist

Centra
Cairo, Egypt
2015.07 - 2016.02

OR Surgical Draping

  • Resolved customer concerns promptly to maintain satisfaction.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Demonstrated product usage and features to customers.

Education

Master of Business Administration - Strategic And Marketing Management

Arab Academy For Science, Technology & Maritime Tr
Egypt
2017.10 - 2019.10

Bachelor of Commerce - Accounting

Cairo University
Egypt
2012.09 - 2015.05

Skills

  • Business development
  • Account management
  • Salesforce CRM
  • Strategic planning
  • Leadership
  • Training and Development

Languages

Arabic
Fluent
English
Fluent

Timeline

Key account manager

Jamjoom Medical Industries
2023.02 - Current

Sales supervisor

Kemet Medical
2019.02 - 2023.02

Master of Business Administration - Strategic And Marketing Management

Arab Academy For Science, Technology & Maritime Tr
2017.10 - 2019.10

Professional product specialist

EG Med
2016.03 - 2018.12

Product specialist

Centra
2015.07 - 2016.02

Bachelor of Commerce - Accounting

Cairo University
2012.09 - 2015.05
Omar El Ashkar