AutoCAD®
OMAR KAYLANI
Operations and Business Development Manager
Jeddah
Summary
Skilled Business Development leader offering 10 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
28
28
years of professional experience
1
1
Certification
3
3
Languages
Work History
Operation and Business Development Manager
ALERTIQA Premium Trading Company
04.2014 - Current
- Generated new business with marketing initiatives and strategic plans.
- Engaged in negotiations with international companies such as Inalco, Keratile, and STN, focusing on achieving the most advantageous pricing, and selecting high-quality products.
- Managed client accounts and oversaw all aspects of the sales process, from product selection, price negotiation, to shipping coordination.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Lead daily business operations and financial performance to achieve revenue and profitability targets.
- Developed and executed long-term corporate strategies aligned with business goals.
- Designed customer-centric commercial strategies, enhancing value delivery, and market competitiveness.
- Strengthened strategic partnerships and supplier relationships, elevating the company’s market profile.
- Oversaw budget management, vendor relations, and ensured regulatory compliance.
Operations Manager
Alertqaa National Est & Zakharef Qortoba for Construction
05.2011 - 04.2014
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Monitored operational workflows, identifying areas for process improvement, and resource optimization.
- Led initiatives to enhance productivity and service quality through strategic operational changes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Increased profit by streamlining operations.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Mentored and developed cross-functional teams to improve organizational efficiency and morale.
Sales & Marketing Specialist
Alertqaa National Est
05.2005 - 05.2011
- Crafted and executed marketing strategies to boost brand visibility and customer engagement.
- Advised decision-makers on market positioning, customer targeting, and promotional activities.
- Managed public relations campaigns, expanding the business's advertising and media outreach.
- Created informative product presentations and conducted training sessions for both internal staff and external partners.
- Managed key account relationships, resulting in increased repeat business and long-term loyalty among clients.
- Boosted sales revenue by developing and implementing effective marketing strategies.
- Implemented CRM systems for improved lead tracking and follow-up processes, resulting in more efficient sales operations.
- Utilized data-driven insights to create targeted email marketing campaigns that effectively engaged prospects at various stages of the buyer''s journey.
- Mentored junior team members, providing guidance on best practices in sales and marketing techniques.
Accounting Manager
ALERTQAA National Est
05.2003 - 05.2005
- Maintained accurate financial records, and conducted performance analysis for business decision support.
- Processed and posted transactions within automated accounting systems.
- Facilitated effective internal and external communications for financial reporting and audits.
- Generated monthly and quarterly financial statements for executive review.
- Managed banking reconciliations and monthly balance sheet statements.
- Coordinated efforts between the accounting team and other departments to ensure accuracy in interdepartmental transactions recording and proper cost allocation.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Analyzed and reported on financial data to support business decisions.
Computer Programmer
Suhail Center
01.1998 - 07.2002
- Developed and maintained software applications, ensuring system reliability and efficiency.
- Provided technical documentation and user support for implemented systems.
- Enhanced software performance by optimizing code and troubleshooting issues.
- Updated legacy systems with modern technologies, improving overall system stability and performance.
- Delivered highly efficient code optimization techniques which reduced overall processing time across numerous software applications, enhancing end user experiences.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
Education
MBA - Systems
The International Business School of Scandinavia
Denmark 04.2001 -
Bachelor of Business Administration - Systems
Arab Open University
Skills
Operations Management & Strategic Planning
Leadership & Team Development
Business Process Improvement
Budget Management & Financial Oversight
Decision-making
Data management
Digital troubleshooting
Risk assessment
Certification
AutoCAD & 3ds Max - CADD Center, Jeddah
Software
Adobe Photoshop
Adobe Illustrator
Microsoft Office
Alameen soft
Wordpresscom
Wix
Timeline
Operation and Business Development Manager
ALERTIQA Premium Trading Company
04.2014 - Current
Operations Manager
Alertqaa National Est & Zakharef Qortoba for Construction
05.2011 - 04.2014
Sales & Marketing Specialist
Alertqaa National Est
05.2005 - 05.2011
Accounting Manager
ALERTQAA National Est
05.2003 - 05.2005
MBA - Systems
The International Business School of Scandinavia
04.2001 -
Computer Programmer
Suhail Center
01.1998 - 07.2002
Bachelor of Business Administration - Systems
Arab Open University