Omar Omar
DAMMAM,Saudi Arabia
Summary
Accomplished professional with extensive expertise in P and L management, performance metrics evaluation, and business intelligence tools. Demonstrates exceptional skills in negotiation mastery, relationship management, and sales leadership. Adept at data-driven decision-making, B2B marketing, and supply chain management. Proven track record in market segmentation, market research, and product development. Proficient in Salesforce and LinkedIn Sales Navigator for effective territory and account management. Committed to achieving performance goals through strategic business planning, training and mentoring, and client contract negotiations. Career goal: To leverage comprehensive skills in a senior leadership role to drive organisational success.
Overview
36
36
years of professional experience
Work History
STRATEGIC BUSINESS DEVELOPMENT MANAGER (B2B,B2C)
ALMARASIM GOLDEN TRADING CO. LTD
Dammam, Eastern Province
10.2024 - Current
- Planned and executed successful product launches; strengthened brand positioning in the market.
- Streamlined internal processes, improved operational efficiency.
- Initiated change management strategies by identifying organisational bottlenecks.
- Developed comprehensive business strategies by analysing market trends and customer behaviour.
- Identified potential investment opportunities for business expansion.
- Engaged in regular networking events, expanded professional contacts base.
TERRITORY CUSTOMER MANAGER
ALMARAI CO. (FOOD SERVICE)
DAMMAM, SAUDI ARABIA
09.2017 - 10.2024
- Identified trends in consumer behaviour, informing marketing strategies accordingly.
- Conducted regular performance reviews, ensuring a high standard of customer service.
- Established robust parameters for measuring customer satisfaction levels after each interaction or transaction.
- Streamlined processes with effective communication and coordination.
- Participated in regular training sessions to stay updated on industry best practices, products and services.
- Leveraged product knowledge for upselling opportunities during client interactions.
- Handled escalated calls from dissatisfied customers calmly and professionally diffusing potentially volatile situations.
AREA SALES MANAGER I (MODERN TRADE)
ALMARAI CO. ( POULTRY DIVISION)
DAMMAM, SAUDI ARABIA
08.2014 - 08.2017
- Improved product visibility with strategic placement in retail stores.
- Cultivated a results-driven work environment, fostering employee motivation and productivity.
- Achieved market growth by developing robust sales strategies.
- Fostered strong client relationships for higher customer retention.
- Negotiated contracts with key clients to secure valuable business deals.
- Directed staff recruitment to build a high-performing sales team.
- Analysed market trends, enabling informed decision-making about strategic direction.
AREA SALES MANAGER II (GENERAL TRADE)
ALMARAI CO. (POULTRY DIVISION)
DAMMAM, SAUDI ARABIA
10.2012 - 07.2014
- Managed key accounts, resulting in consistent revenue generation.
- Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
- Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
- Boosted gross margin percentages by initiating cost-saving measures.
- Led high-performance sales teams, ensuring achievement of targets.
- Conducted detailed market analysis to identify new opportunities.
- Enhanced market penetration with effective territory management.
- Implemented training programmes, improving team performance levels.
- Analysed sales reports to identify trends and update strategies.
- Optimised sales methods to best engage, acquire and retain customers.
- Used multi-source data to determine sales and delivery terms for products and services.
DISTRIBUTION MANAGER
NATIONAL FOOD INDUSTRIES CO.
DAMMAM, SAUDI ARABIA
06.2009 - 06.2012
- Facilitated effective communication across all departments for smoother workflow.
- Optimised logistics operations, resulting in more timely deliveries.
- Negotiated contracts with suppliers effectively, securing beneficial terms for the company.
- Streamlined distribution processes for improved customer satisfaction.
- Developed robust distribution strategies to meet business objectives.
- Reviewed and updated safety procedures regularly, ensuring a safer work environment.
- Oversaw transport arrangements with utmost attention to detail and cost-effectiveness.
- Coordinated cross-functional teams to improve operational efficiency.
- Managed vendor relationships, fostering a collaborative environment.
- Led warehouse space optimisation initiatives resulting in efficient storage solutions.
- Managed stock by verifying and updating inventory levels.
- Collaborated with staff in planning strategies to achieve distribution targets.
RETAIL SALES SUPERVISOR
NATIONAL FOOD INDUSTRIES CO. LTD
Dammam, SAUDI ARABIA
07.2007 - 05.2009
- Continually updated product knowledge which led to more confident selling techniques.
- Trained new staff members for improved productivity and efficiency in operations.
- Assisted customers with purchases resulting in higher customer retention rates.
- Coordinated sales promotions with effective advertising strategies and visual merchandising techniques.
- Oversaw daily retail operations, ensuring smooth business proceedings.
- Handled cash transactions accurately ensuring minimal discrepancies in till counts at end of day.
- Resolved customer queries efficiently, enhancing overall shopping experience.
- Improved customer satisfaction by providing excellent service and promptly resolving complaints.
SALES COORDINATOR
NATIONAL FOOD INDUSTRIES CO.
Dammam, SAUDI ARABIA
03.2003 - 07.2007
- Maintained comprehensive database of customer contact details, easing communication processes.
- Facilitated successful meetings between sales team and clients for better understanding of requirements.
- Facilitated efficient communication between departments resulting in smoother workflow.
- Coordinated training sessions for new hires, ensuring faster integration into the team.
- Enhanced customer satisfaction by managing sales enquiries effectively.
- Prepared sales presentations, impressing key clients and stakeholders.
- Generated monthly sales forecasts which helped in inventory management.
- Streamlined sales operations by implementing effective coordination techniques.
- Improved order accuracy through meticulous invoice verification process.
- Developed strong client relationships through frequent follow-ups for improved business prospects.
- Coordinated sales activities with effective communication between sales teams and clients.
SALES COORDINATOR
NATIONAL FOOD INDUSTRIES CO.
RIYADH, SAUDI ARABIA
03.2001 - 03.2003
- Maintained comprehensive database of customer contact details, easing communication processes.
- Facilitated successful meetings between sales team and clients for better understanding of requirements.
- Enhanced customer satisfaction by managing sales enquiries effectively.
- Prepared sales presentations, impressing key clients and stakeholders.
- Secured increased market share by developing competitive pricing strategies.
- Tracked competitors' activities, providing valuable insights into market trends.
- Liaised regularly with logistics department to ensure timely deliveries.
- Developed strong client relationships through frequent follow-ups for improved business prospects.
- Maximised sales opportunities by advising customers of future promotions and product launches.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Managed team of ( 18) staff, driving performance with motivational strategies to exceed sales targets.
WHOLESALE SALES EXECUTIVE
NATIONAL FOOD INDUSTRIES CO.
RIYADH, SAUDI ARABIA
05.1997 - 02.2001
- Drove high-level B2B sales meetings to secure large scale contracts, enhancing market presence significantly.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Elevated brand awareness for significant market influence through strategic sales campaigns.
- Identified new business opportunities that enhanced growth potential of the company.
- Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Established and maintained positive, profitable client relationships through superb communication.
KEY ACCOUNTS SALES EXECUTIVE
NATIONAL FOOD INDUSTRIES CO.
RIYADH, SAUDI ARABIA
11.1995 - 04.1997
- Monitored competitor activity closely, adjusting sales tactics accordingly.
- Ensured customer satisfaction with frequent follow-up communication.
- Developed comprehensive sales strategies for key accounts.
- Increased product visibility by staging high-impact marketing displays.
- Conducted detailed market analysis to identify potential customers.
- Liaised between the company and the clients assuring smooth communication and prompt resolution of any issues raised.
- Educated clients on product and service updates to sustain business.
- Completed regular budget forecasting to assess performance and fulfil financial goals.
RETAIL VAN SALESMAN
OMAR KASSIM ALESAYI CO.
RIYADH, SAUDI ARABIA
05.1993 - 11.1995
- Assisted in stock control for optimal inventory management.
- Built strong relationships with regular customers, fostering brand loyalty.
- Promoted special offers and discounts to maximise sales opportunity.
- Processed payments and returns promptly, improving customer experience at checkout.
- Provided comprehensive product knowledge to customers, influencing purchasing decisions.
- Handled daily cash handling procedures accurately, assuring correct till counts at end of shift.
- Loaded and unloaded goods safely, prevented damage or loss of stock items.
- Followed established routes to deliver products efficiently and effectively.
DELIVERY REPRESENTATIVE
HAJJ DISTRIBUTORS FOR COCA COLA BEVERAGES
NAIROBI, KENYA
02.1991 - 03.1993
- Used navigation systems accurately for improved delivery times.
- Kept track of mileage and fuel usage, reported figures regularly for expense management purposes.
- Checked vehicles daily to maintain safety standards.
- Identified potential delivery issues before dispatch, resolved them proactively.
- Inspected goods upon receipt at the warehouse, checked for damages or discrepancies.
- Handled cash transactions, ensured accurate payment collection from customers.
- Packed items safely to prevent damage during transportation process.
- Completed deliveries with smile and patient, personalised service.
CUSTOMERS SALES REPRESENTATIVE
KENYA DUTY FREE AIRPORT SERVICES
NAIROBI, KENYA
09.1989 - 01.1991
- Performed routine calculations to produce analyses and reports as requested by the finance director, resulting in up-to-date information availability.
- Maintained detailed financial records for audit preparation.
- Complied with all internal controls related to finance and accounting whilst adhering strictly to company regulations.
- Stayed updated on inventory levels to provide accurate information to customers.
- Maintained extensive knowledge of products by regular training.
- Met daily targets whilst maintaining a positive attitude under pressure.
- Addressed customer questions, alleviating concerns and doubts.
- Provided product information, influencing purchase decisions.
Education
Master of Business Administration - STRATEGIC BUSINESS MANAGEMENT
EXEED COLLEGE
DUBAI - UAE 06.2023 -
Skills
- P and L management
- Performance metrics evaluation
- Business intelligence tools
- Negotiation mastery
- Relationship Management
- Sales Leadership
- Data-driven decision-making
- B2B Marketing
- Negotiation tactics
- Supply chain management
- Market segmentation
- Market research
- Product development
- Salesforce
- Customer retention tactics
- Performance goals
- Market and competitive analysis
- Business planning
- Training and mentoring
- Client contract negotiations
- B2B client management
- Qualitative research
- LinkedIn sales navigator
- Territory and account management
Languages
English
Fluent
Arabic
Fluent
Swahili
Native
Affiliations
- SPORTS , READING BOOKS , MOVIES , TRAVELLING
- SOCIAL ASSISTANCE AND ENGAGEMENET
Timeline
STRATEGIC BUSINESS DEVELOPMENT MANAGER (B2B,B2C)
ALMARASIM GOLDEN TRADING CO. LTD
10.2024 - Current
Master of Business Administration - STRATEGIC BUSINESS MANAGEMENT
EXEED COLLEGE
06.2023 -
TERRITORY CUSTOMER MANAGER
ALMARAI CO. (FOOD SERVICE)
09.2017 - 10.2024
AREA SALES MANAGER I (MODERN TRADE)
ALMARAI CO. ( POULTRY DIVISION)
08.2014 - 08.2017
AREA SALES MANAGER II (GENERAL TRADE)
ALMARAI CO. (POULTRY DIVISION)
10.2012 - 07.2014
DISTRIBUTION MANAGER
NATIONAL FOOD INDUSTRIES CO.
06.2009 - 06.2012
RETAIL SALES SUPERVISOR
NATIONAL FOOD INDUSTRIES CO. LTD
07.2007 - 05.2009
SALES COORDINATOR
NATIONAL FOOD INDUSTRIES CO.
03.2003 - 07.2007
SALES COORDINATOR
NATIONAL FOOD INDUSTRIES CO.
03.2001 - 03.2003
WHOLESALE SALES EXECUTIVE
NATIONAL FOOD INDUSTRIES CO.
05.1997 - 02.2001
KEY ACCOUNTS SALES EXECUTIVE
NATIONAL FOOD INDUSTRIES CO.
11.1995 - 04.1997
RETAIL VAN SALESMAN
OMAR KASSIM ALESAYI CO.
05.1993 - 11.1995
DELIVERY REPRESENTATIVE
HAJJ DISTRIBUTORS FOR COCA COLA BEVERAGES
02.1991 - 03.1993
CUSTOMERS SALES REPRESENTATIVE
KENYA DUTY FREE AIRPORT SERVICES
09.1989 - 01.1991
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