OMAR ALJUNDI
Khobar
Summary
Accomplished ICT System Administrator ensuring smooth, effective [Type] processes for wider company success. Offering [Number] years of experience within high-performing [Type] administration, for proven, reliable [Type] technical support.
Overview
1
1
year of professional experience
Work history
site support
Hewlett Packard, HP
2008.01
- Installed the SAP application on the client site.
- Configured the application to suit the client needs.
- Conducted training sessions to users in order to achieve optimal performance from the users.
- Carried out presentations sessions to the hospital users related to the system and in order to gather as much feedback from the prospective users.
- Followed up users work and assisted them in using the system efficiently and effectively.
- Resolved any application related errors and reported the issues to the development team in case of bug occurrence.
- Documented and created reports that were submitted to the subordinates summarizing the status of each client.
- Siebel (7.7) Certificate: CRM ( customer relationship management ).
- Siebel 7.7 consultant core exam Certification.
- Training at Oracle university, SADAD Project :.
- Links between the commercial sectors and the local banks, it offers the ability to collect its Customer payment electronically through all the banking channels in the kingdom around the clock.
Quality Assurance And Information Security
Jcom1 BPMS
2006.01
- Study the work process and Conducting Interviews.
- Build the business Continuity Strategy.
- Apply document control on the business continuity plan.
- Implement the Recovery Strategy plan for the following Department:.
- Back Office.
- Connectivity and Security.
- Service Control.
- Business Services.
- Al inma Bank : Programme and Project management : prince 2 ( p2M ).
- A PRINCE2 project is driven by the project's business case which describes the organisation's justification, commitment and rationale for the deliverables or outcome.
- Duties : (A) reconfiguring the e-p2M :.
- Create the resources and programmes.
- Create the projects related to each programme and links between it.
- (B) a presentation on e-p2M.
- UNB-E Project ( Union National Bank - Egypt ) : Core Banking System Implementation UNB-E was holding three teams (Temenos team , the bank tem , and HP as third party to manage the project.
- Duties : HP PMO.
- Meetings to get the updates as HP is the PMO.
- Send the daily reports to the Heads depending on the updates.
- Help in some technical issues.
- Manage the issues.
- Business management ) : Riyadh.
- Intelligent business process modeling - a revolutionary method in which the process participants are placed at the center of attention.
- JPASS : is the first process management tool that describes business procedures from the perspective of the individual process participants.
- Azmi Abdulhadi & Abdullah Al-Moaibed Consulting & Design Engrs.
- (AMCDE) :.
- Joining date: April 2009.
- Head Office : Saudi Arabia, khobar.
- Skills.
- Microsoft Dynamics GP ( ERP ).
- My Duties :.
- Build the system.
- Installation of Microsoft Dynamics GP 10.0 .
- Software Documentation.
- Customization & Configuration as our requirements.
- Creation of customers, emplyees , projects , contracts , cost categories , budgets , pay codes , etc..
- Performing employees full Time sheets.
- High level Training for the new users ( Accounting , technical , data entry , ....) and support after.
- Microsoft Dynamics GP Team Leader.
- Microsoft Dynamics GP administrator.
- Professional technical skills in all around GP.
- Technical side ( software & IT ).
- Support different kinds of IT services & software set up.
- Network support & solving issues around the web.
- Familiar of computer , software & IT related.
Senior System Administrator
Atos Origin ME, Saudi Aramco Hospitals
2007.01 - 2008.01
- ( SAHL) project Aramco health care department is implementing MDFS project all over the kingdom's hospitals in order to maximize the efficiency of the health care system.
- I was responsible for 3 hospitals in eastern region (khobar , Dammam , Sihat ) ., Servers, users maintenance & support.
- User , group Permission & authority.
- Back up data.
- Security & firewall.
- Servers , network status & troubleshoots.
- Nortel Business Element Manager ( Telephone system ).
Education
Bachelor Degree of computer - science & information technology
Yarmouk university
Skills
- Microsoft 365
- Microsoft Exchange
- Active Directory
Timeline
site support
Hewlett Packard, HP
2008.01
Senior System Administrator
Atos Origin ME, Saudi Aramco Hospitals
2007.01 - 2008.01
Quality Assurance And Information Security
Jcom1 BPMS
2006.01
Bachelor Degree of computer - science & information technology
Yarmouk university