Omar Yousef

• Led all technical aspects of sales and answered RFIs, RFPs, & RFQs and including project management and active participation in POCs with partners and primary SEs.

• Trained partners & distributors to understand and sell the product.

• Cross-sold licenses, services, and solutions to existing clients.

Grand Achievement: Built a product portfolio that is sold as a managed-service and rolled the service with key service providers.

• Provided architecture reviews and consultation services.

• Implemented & troubleshot on-prem & cloud Cognito platform.

• Integrated the solution using native integrations and API scripts.

Grand Achievement: Created a standard operations workflow and documentation including SoW, HLD, LLD, etc that are used globally. Also, defined vendor, distributor, and partner responsibilities.

• Implemented, migrated, and troubleshot secure networks and solutions based on the client's needs and vendor recommendations.

• Performed analysis of network security needs and contributed to design, integration, and installation of hardware and software.

• Worked on a variety of security products including firewalls, NAC, EDR, NDR, SIEM, web security, email security, etc.

Grand Achievement: enhanced the security of SAMA Joint Network, which holds the communication and transactions of 30 banks. The enhancement did not only improve security but also network utilization.

• Audited the network infrastructure and provided cost-effective & secure solutions.

• Trained new engineers & technicians to handle all service applications, configuring devices, & use required tools.

Grand Achievement: Worked directly with the minister’s technical consultant & infrastructure director to discuss and plan future and on-demand solutions/services.

• Managed Network Migration Project of 2017 and provided 24/7 support to troubleshoot resulting incidents.

• Monitored network devices, analyzed bandwidth utilization, patterns, and reported suspicious behaviors.

• Handled network, wireless, security, and DC infrastructure.

Grand Achievement: Resolved the biometric solution’s technical issue and made the vendor compensate for it, which saved a budget set to purchase 800 new devices.