Omar Zaitoun
Riyadh
Summary
Over 14 years of experience in information technology, project management, and FMCG sectors, with successful implementation of 3 SAP projects using SAP Activate and ASAP methodologies, and 3 Microsoft Navision projects. Trained over 1000 users across 22 clients, enhancing business functionality through digital transformation initiatives. Led IT infrastructure projects, including cloud transformation and the Digital Transformation Program, managing a budget of 10 million SR while ensuring cost-effective resource allocation. Demonstrated strong leadership, analytical, and problem-solving skills, effectively managing high-pressure situations and delivering projects from inception to completion.
Overview
14
14
years of professional experience
Work history
Digital Transformation Director
Riyadh Cement
Riyadh , Saudi Arabia
01.2024 - 01.2026
- Directed Enterprise Digital Transformation, achieving successful greenfield SAP S/4HANA Public Cloud (GROW with SAP) deployment across 6 core modules (FICO, SD, MM, PP, QM, and PM), managing entire project management lifecycle from initiation through hypercare.
- Developed and executed SAP Business Technology Platform (BTP) to support extensibility, drive innovation, and create scalable enterprise integration architecture.
- Deployed SAP CPI (Cloud Platform Integration) for seamless interoperability between SAP and non-SAP applications, including SAP Ariba, SAP SuccessFactors, SLV Dispatching System, and Customer Portal, integrating with four external systems.
- Oversaw SAP Ariba deployment and integration as part of GROW with SAP initiative, addressing Source-to-Pay (S2P) processes including supplier onboarding, sourcing, contract management, procurement, invoicing, and spend visibility, ensuring seamless integration with SAP S/4HANA Finance and Procurement.
- Spearheaded supplier enablement and integration on SAP Ariba Network, managing onboarding, communication, training, and compliance with procurement and governance policies.
- Directed SAP SuccessFactors integration and implementation, addressing Employee Central and core HR, streamlining automated data flows for employee master data, organisational structures, cost centres, and workforce information into SAP S/4HANA.
- Formulated and managed Digital Data Architecture (DDA) to maintain data consistency, scalability, security, and compliance across SAP S/4HANA, Ariba, SuccessFactors, and external platforms.
- Crafted and executed cloud-first digital infrastructure strategy, transitioning enterprise applications to cloud with comprehensive backup, disaster recovery, and business continuity plans.
- Conducted implementation partner assessment and selection utilising SAP Partner Finder, guaranteeing alignment with GROW with SAP standards and delivery best practices.
- Administered supplier and system integrator evaluation using weighted scoring model, analysing vendors based on technical proficiency, SAP knowledge, delivery methodology, cost structure, and associated risks.
- Verified SAP security governance and compliance through alignment of SAP S/4HANA, BTP, Ariba, and SuccessFactors with SOC 1 and SOC 2 controls, aiding IPO readiness, internal audits, and external assurance needs.
- Directing initiatives within SAP Lighthouse Program alongside Ministry, after achieving successful completion of SIRI Certification.
- Led SAP Joule deployment facilitating AI-powered insights, streamlining automation, and advancing intelligent decision-making throughout business operations.
- Instituted and maintained international information security controls and compliance frameworks for IPO-listed company, realising complete compliance with SOC 1, SOC 2, and global security and regulatory standards.
Digital Transformation Director
ALITCO
Riyadh , Saudi Arabia
01.2022 - 01.2024
- Spearheaded SAP S/4HANA Private Cloud implementation across 8 core modules (FICO, SD, MM, PP, QM, CS, PM, and PS), overseeing comprehensive delivery from planning to go-live and stabilization.
- Performed comprehensive assessment of previously failed SAP implementation, facilitating vendor performance evaluation to pinpoint root causes including solution misalignment, weak governance, delivery methodology gaps, and insufficient change management.
- Directed implementation partner reassessment and selection, establishing structured evaluation criteria to mitigate previous implementation risks, including SAP Activate adherence, delivery capability, resource quality, industry experience, and governance maturity.
- Executed strategic decision to advance with greenfield SAP S/4HANA implementation, removing legacy constraints and facilitating standardised, best-practice business processes.
- Executed successful go-live within highly compressed timeline and limited resources, attaining full ZATCA compliance in e-invoicing, tax reporting, and regulatory controls without business disruption.
- Collaborated closely with SAP account and solution teams to finalise SAP license Bill of Materials (BOM), ensuring optimal licensing aligns with business scope, user profiles, and cost efficiency.
- Architected and configured SAP system landscape provisioning, optimising environment for 64 Full-Use Equivalents (FUE) with scalability, performance, and operational resilience.
- Spearheaded KAYAN HRMS implementation and enhanced enterprise cybersecurity posture by ensuring compliance with Saudi Aramco security requirements, incorporating advanced threat detection and response through Darktrace.
- Implemented zero data-centre strategy, migrating applications and infrastructure to cloud, enhancing security, resilience, scalability, and operational efficiency.
Business Application Manager
Unicharm
Riyadh , Saudi Arabia
11.2017 - 01.2022
- Oversaw business applications management for global manufacturing organisation, with daily operations of enterprise systems. Directed change management initiative to replace legacy system, mitigating resistance through effective communication and training. Implemented SAP S/4HANA Private Cloud to streamline processes and eliminate legacy constraints. Ensured strong alignment between business needs and IT delivery by leading cross-functional teams. Achieved 40% increase in system utilisation by defining KPIs and supporting teams in meeting targets. Governed over 150 SAP WRICEF objects to enhance operational trust and regulatory compliance. Developed management dashboards for executives, facilitating informed decision-making through clear KPIs. Built collaborative relationships with internal departments and suppliers to ensure quality delivery.
ERP Team Lead
SEIDOR
Riyadh
09.2014 - 11.2017
- Executed all project phases following SAP ASAP methodology for both brownfield implementations and upgrades. Contributed significantly to brownfield SAP S/4HANA conversion, ensuring continuity of critical business functions. Engaged in comprehensive testing as part of SAP upgrade team, focusing on unit, integration, UAT, and regression testing. Facilitated collaboration with stakeholders to accurately capture, analyse, and validate business requirements. Directed business analysis and solution design processes, promoting optimal use of standard SAP functionalities. Provided recommendations on process adjustments to align operations with SAP standards while limiting customisation needs. Oversaw cutover planning and management to ensure efficient production transitions through coordinated activities. Communicated project status updates, risks, and issues consistently to stakeholders and Delivery Manager.
ERP Operational Consultant
Engineering Design and Manufacturing SARL
Beirut, Saudi
09.2011 - 09.2014
- Conducted Fit-Gap analyses to match customer requirements with system capabilities. Documented functional and non-functional requirements via direct customer interaction. Provided ongoing support ensuring system stability and user satisfaction across project lifecycle. Designed functional specifications and solution prototypes from detailed requirements analysis. Participated in business review sessions to comprehend overall objectives and vision. Estimated efforts for functional activities, aiding in precise project scheduling. Delivered training sessions to promote knowledge transfer for system adoption. Performed system installations, configurations, and SQL Server administration tasks.
Education
Master Degree - Computer Sciences
Lebanese University
Beirut09.2011
Skills
- SAP S/4HANA & DeliverySAP S/4HANA (Public & Private Cloud) – Greenfield & Brownfield
- SAP ECC → S/4HANA Conversion & Upgrade
- WRICEF Governance
- Scope, Schedule, Budget & Resource Management
- Risk, Issue & Dependency Management (RAID)
- Executive & Steering Committee Reporting
- Integration & ArchitectureSAP BTP SAP CPI (SAP & Non-SAP Integrations)
- SAP Ariba (S2P) SAP SuccessFactors (Employee Central)
- Change, Adoption & GovernanceChange Management & Business Readines
- Multi-Vendor & Partner Management
- Compliance, Security & CloudZATCA Compliance SOC 1 & SOC 2
- DR, Backup & Business Continuity
- Analytics & Decision SupportPower BI Executive Dashboards & KPIs
Client Served
- Unicharm (Baby Joy Diaper factory), 23 branch in KSA S4 hana
- AWQAF Sulaiman Rajhi, Riyadh KSA S4 Hana
- Al Rawabit, Riyadh KSA Sap b1
- Al Radwaan, Riyadh KSA Sap b1
- Nayyara, Riyadh KSA Sap b1
- SGCO, Khobar KSA Sap b1
- EDCO, Jubail KSA Sap b1
- Al Mansour KSA Sap b1
- Wadi Redan Al Madinah KSA Sap b1
- Zuhairi Jeddah KSA Sap b1
- Selcop Riyadh KSA Sap b1
- ABN Jeddah KSA Sap b1
- CTSM Riyadh KSA Sap b1
- Arab East College Riyadh KSA Sap b1
- Nadi Riyadh KSA Sap b1
- Metsco (factory) KSA sap b1
- Al AJIAL (Factory) Riyadh KSA Microsoft Navision
- IDAR Riyadh KSA Microsoft Navision
- Al Montasera Jeddah KSA Microsoft Navision
- Batal Design Riyadh KSA Noria local ERP
- Al Eissa Riyadh KSA Microsoft Navision
- Bekaa Water Establishment Bekaa Lebanon Microsoft Navision
Personal Information
Title: Digital Transformation Director
Training
- PMP
- ITIL
Timeline
Digital Transformation Director
Riyadh Cement
01.2024 - 01.2026
Digital Transformation Director
ALITCO
01.2022 - 01.2024
Business Application Manager
Unicharm
11.2017 - 01.2022
ERP Team Lead
SEIDOR
09.2014 - 11.2017
ERP Operational Consultant
Engineering Design and Manufacturing SARL
09.2011 - 09.2014
Master Degree - Computer Sciences
Lebanese University