Omar Samer Barbour
Sweden,helsingborg
Summary
Driven Area Manager with experience ensuring ongoing improvement of customer service standards within assigned territory.
Overview
11
11
years of professional experience
Work history
Area manager
Bama Fresh
Sweden , Sweden
08.2020 - Current
- Conducted training sessions to educate employees on best practices and procedures, increasing team performance.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
Shop manager
Luna Group
Beirut, Lebanon
02.2018 - 06.2020
Assistant manager
Cafe Expresso House
sweden, sweden
02.2017 - 03.2018
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Built customer relationships with consultative sales approach.
- Trained staff on best practices to achieve optimal productivity.
- Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Visual merchandising manager
Al Shayaa Group
Beirut, Lebanon
02.2015 - 07.2016
- Store Opening & Closing - Complete store merchandising & ensure compliance with policies & procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs and sales
- Stock arranging & inventory
- Store shortage replenishment & merchandising
- Sales Representative
Visual merchandiser
Jack & Jones - Veromoda
beirut, lebanon
01.2013 - 03.2014
- Optimised product and display locations to generate maximum visual impact.
- Promoted seasonal products and trends to promote movement of stock.
- Maximised impact of displays by researching and incorporating latest lifestyle, demographics and design trends.
- Increased sales potential, liaising with marketing and social media teams to integrate displays into current campaigns.
Education
Bachelor of Technology - Informative Technology
Beirut Arab University
LebanonSkills
- Customer service
- Problem Solver
- Decision making
- COMPETENCIES
- Skill group
- Adaptability
- Negotiation
- Detail oriented
- Team work
- Leadership
- Computer Skills
- M Word
- Excel
- System
Languages
English
Fluent
Arabic
Native
svenska
Fluent
Timeline
Area manager
Bama Fresh
08.2020 - Current
Shop manager
Luna Group
02.2018 - 06.2020
Assistant manager
Cafe Expresso House
02.2017 - 03.2018
Visual merchandising manager
Al Shayaa Group
02.2015 - 07.2016
Visual merchandiser
Jack & Jones - Veromoda
01.2013 - 03.2014
Bachelor of Technology - Informative Technology
Beirut Arab University