To secure a positon in a well-established organization with potential career growth. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Assistant Relationship Manager Private Banking
Banque Saudi Fransi
Jeddah
11.2022 - Current
Managed time efficiently in order to complete all tasks within deadlines.
Gained extensive knowledge in data entry, analysis and reporting.
Resolved problems, improved operations and provided exceptional service.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Senior Credit Control Officer
Banque Saudi Fransi
Jeddah
08.2020 - 11.2022
Ensure compliance with Banks internal credit procedure & policies, DOA and SAMA regulations with parallel
Focus on improving the prevailing credit policies, procedures and practices
Knowledge of core credit systems of the Bank Credit & the approval process, including performing Day to Day
Operational functions of CCM (Limit implementation & providing BDS and Authorization portal services to B/L
Ensures & Authorizes approved Limits in in Credit Management System after confirming all formalities have been
Completed
Ensure all Credit transactions are performed with obtaining proper approvals & notifying management of
Anomalies .
Developed and maintained courteous and effective working relationships.
Worked well in a team setting, providing support and guidance.
Demonstrated strong organizational and time management skills while managing multiple projects.
Front Office Support Officer
Banque Saudi Fransi
Jeddah
08.2018 - 08.2020
Support Business Line by Preparing & Processing daily operation transactions such as: Loans, Rollovers, Early
Settlements, and Fixed Deposits.
Senior Administrative Assistant
Banque Saudi Fransi
Jeddah
02.2013 - 08.2018
Prepare& Process daily operation transactions such as: Loans, Roll-overs, Early Settlements, Fix Deposits
Provide support to relationship officers in Financial Analysis and Spread Sheets
Coordinate with all departments with respect to various operational matters
Processing requests from customers such as Account opening, Account maintenance in timely manner
Handling of customer complaints& resolving the operational issues
Reporting to Operation Manager.
Senior Relationship officer
Banque Saudi Fransi
03.2012 - 01.2013
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Worked with Marketing and Operational Support departments to facilitate communication and deliver personalized solutions to customers.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Customer Services Officer
Banque Saudi Fransi
Jeddah
10.2004 - 02.2012
Developed working relationships with internal and external customers while assisting with account management duties.
Described product and service details to customers to provide information on benefits and advantages.
Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
Explained online self-help options to customers to promote additional and after-hours support choices.
Education
B.S - Business Administration, Marketing
King Abdul-Aziz University
Skills
Microsoft Office such as Word, Excel, PowerPoint, Lotus Notesundefined
Timeline
Assistant Relationship Manager Private Banking
Banque Saudi Fransi
11.2022 - Current
Senior Credit Control Officer
Banque Saudi Fransi
08.2020 - 11.2022
Front Office Support Officer
Banque Saudi Fransi
08.2018 - 08.2020
Senior Administrative Assistant
Banque Saudi Fransi
02.2013 - 08.2018
Senior Relationship officer
Banque Saudi Fransi
03.2012 - 01.2013
Customer Services Officer
Banque Saudi Fransi
10.2004 - 02.2012
B.S - Business Administration, Marketing
King Abdul-Aziz University
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