Omer Alfateh Naaim

Accomplished professional with expertise in storage area networking, virtualisation technologies, and cloud computing mastery. Demonstrates proficiency in SQL database administration, technical documentation, and systems integration, complemented by strong skills in infrastructure planning and implementation. Adept at managing complex projects through programme management and technical leadership while ensuring seamless server maintenance and data recovery. Skilled in VMware, Hyper-V, Microsoft Azure, Active Directory, and PowerShell scripting to optimise cloud systems management and infrastructure development. Committed to driving innovation through engineering management and systems thinking to achieve organisational goals.

• High Military Academy, IT Agent, 01/01/12, 12/31/13, IT support, user end for Computer, Laptop, Printers, Scanners, Servers and Meeting room Solution services.
• MTN Telecommunication Co., Call Center, 01/01/14, 12/31/15, Call center representatives, follow up customer calls where necessary, work with supervisors to achieve the department objective, follow up and give instructions as needed, carry out performance measurement, monitoring, and evaluation of all agents to improve their efficiency.
• Global Environmental Management Services Ltd, IT Operation Communication Engineer, 04/01/15, 06/30/23, Mechanical Engineering support in Engineering Department as the Project manager from 2015 to 2016., IT Network support From 2016 to 2018., IT Communication, sites networking and Internet connectivity From 2018 to 2021., IT Service Desk, Access door and time attendance serves from 2021 to 2021., Office 365 admin, Azure integration, Server administrator, IT procurements Admin and System Administrator from 2021 till 2023.
• SIRC - Saudi Investment Recycling Company, IT Operation System Engineer, 06/01/23, Present, Office 365 Global administrator (Users, Groups, Security, Compliance and Endpoint manager), Azure AD and integration., Servers administrator., IT procurements and follow-up., System solutions.