Omer Boussedra
Dammam
Summary
Ambitious Operations Manager with more than 42 years of management experience in Transportation industry. Applies strong analytical and critical thinking skills to solve complex operational problems.
Overview
43
43
years of professional experience
2
2
years of post-secondary education
Work History
Operations manager
SNE
Dammam
04.1989 - Current
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Strategically scheduled and managed [Number]+ staff members, maintaining high-performing business operations.
- Led overall direction, coordination and evaluation of department functions.
- Managed and motivated high-performing teams for successful KPI attainment.
- Analysed financial data to track and achieve budget targets.
- Noted employee absences and grievances, and improved team development and performance with right training.
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Worked constructively with sales team generating new business opportunities and supporting company growth.
- Analysed operations data to identify process gaps and successfully implement change.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Planned revenue generation strategies designed for growth.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Streamlined processes to improve and optimise office operations.
- Monitored health and safety measures for guaranteed compliance.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Created digital file classification system for company-wide use.
- Led and managed administrative staff to maintain smooth daily operations.
Assistant service operation manager
Petromac
Rabat, Moroco
03.1981 - 02.1988
- Assisted leadership team in meeting and exceeding revenue goals by identifying cost saving activities.
- Assisted in decreasing operational costs by developing new business processes and revising existing procedures.
- Investigated and documented operational incidents and quality variance.
- Recorded and maintained staff paperwork, employee payroll and performance sheets.
- Facilitated communication between staff, upper management and operations manager in person and through various other mediums.
- Supported resource planning of operational team.
- Drafted KPI reports to senior management with strategic recommendations.
- Enabled team growth, assisting with recruitment process from start to finish.
- Identified business risks and opportunities by analysing operational and market data.
- Facilitated strategic decision-making by producing detailed, accurate business forecasts.
- Drew up organisational reports for top management to evaluate.
- Assisted with smooth movement of goods and services from company to customers.
- Supported operations manager by giving actionable feedback and assisting with administrative and operational responsibilities.
- Developed work rules and guidelines for company employees.
- Worked with cross functional teams to monitor and review operational tasks against company benchmarks.
- Carried out profitable operations, conducting budget reviews and reporting cost plans to management.
- Developed tracking systems to guarantee on-time and on-budget delivery of projects.
Education
Diploma -
École Supérieure des Arts Visuels
Morocco 06.1970 - 05.1972
Skills
- Process improvement strategies
- Multidisciplinary collaboration
- Global and strategic sourcing
- Profit and loss analysis
- Financial and cash flow analyses
- Multi-site operations
- Resource planning and allocation
- Advertising
- Mergers and acquisitions knowledge
- High-pressure environments
- Maintenance planning
- Change management
- Freight and logistics expertise
- Solutions development
- Cost reduction and containment
- Quality compliance procedures
- Productivity improvement specialist
- Product inspections
- Contract management
Languages
Arabic
Fluent
Timeline
Operations manager
SNE
04.1989 - Current
Assistant service operation manager
Petromac
03.1981 - 02.1988
Diploma -
École Supérieure des Arts Visuels
06.1970 - 05.1972
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