OMER KHALIFA - Director of Engineering - Le Meridien Towers MAKKAH

Summary

Visionary Director of Engineering with strengths in team development and operational excellence. Drives performance improvements through strategic planning and innovative problem-solving. Cultivates high-performing teams by providing mentorship and fostering a culture of collaboration.

Overview

10

years of professional experience

1

Certification

Work History

Director of Engineering

Le Meridien Towers MAKKAH

MAKKAH , SAUDI ARABIA

09.2016 - Current

Collaborated with team members to achieve target results.
Managed complaints with calm, clear communication and problem-solving.
Maintained clean, safe working environments to eliminate accident risks.
Achieved service time and quality targets.
Engaged with customers to better understand needs and deliver excellent service.
Identified issues, analysed information and provided solutions to problems.
Enhanced working relationships by participating in team-building activities.
Actively listened to customers to fully understand requests and address concerns.
Demonstrated consistent hard work and dedication to achieve results and improve operations.
Trained and mentored employees to maximise team performance.
Met schedule using excellent planning and coordination skills.
Prepared a range of written communications, documents and reports.
Developed team communications and information for meetings.
Promoted safe working a safe working environment by implementing regulatory standards, policies and guidelines.
Monitored staff performance and developed improvement plans.
Negotiated with vendors and suppliers to procure high-quality materials and services at cost-effective prices.
Orchestrated the overhaul of legacy systems, modernising infrastructure without disrupting ongoing business operations.
Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
Supervised supply purchases, management and tracking in line with budgetary requirements.
Set up business contracts, obtained signatures and processed paperwork.
Set accurate budgets based on historical data and forecasted trends to keep operations financially sound.
Led engineering teams in the development and implementation of innovative software solutions, enhancing product efficiency and user experience.
Managed the recruitment, training, and mentoring of engineering staff, fostering a culture of excellence and innovation.

Education

Master of Science - Electrical Engineering

University of Belarus

Minsk

01-1989

Skills

Vendor negotiation
Project management
Technical leadership
Problem solving
Operational oversight
Leadership skills
Customer service excellence
Leadership excellence

Technical troubleshooting
Product knowledge
Negotiation expertise
Stress management
Technical consultation
Equipment Maintenance
Department management

Languages

Arabic

First Language

English

Advanced

C1