Omer Rashid
Jeddah
Summary
Dedicated and results-oriented sales and technical support Professional with 12 years of experience in the heavy truck industry. Capable of establishing strong relationships with customers, understanding their needs, and presenting customized solutions that maximize operational efficiency and profitability. An exceptional communicator and problem-solver with extensive technical knowledge of heavy truck systems and troubleshooting skills. Provide customers with reliable and efficient service by leveraging expertise. Able to quickly diagnose and recommend repairs to trailer systems. Able to work unsupervised and confidently solve problems independently. Able to effectively communicate with customers and provide clear feedback.
Overview
13
13
years of professional experience
Work History
Sales Manager and Technical Support
URDU SCIENCE UNIVERSITY KARACHI
01.2012 - Current
- Exceeded sales goals through effective customer relationship building, needs analysis, and product demonstrations
- Provided comprehensive technical support to customers, troubleshooting a wide range of performance issues and recommending optimal solutions
- Generate new leads per month through proactive outreach, networking, and industry events participation
- Negotiated successful deals with fleet managers and owner-operators, resulting in significant sales achievements
- Developed and delivered impactful training sessions for customers on truck maintenance, preventative measures, and new technologies
- Maintained detailed customer records and analyzed sales data to identify trends and recommend strategic sales initiatives
- Collaborated with engineering and service teams to ensure customer satisfaction and resolve complex technical issues
Education
Associate of Science - Pre-Engineering
Federal Urdu University Of Arts, Sciences And Tech
Karachi-Pakistan03-1986
Skills
- Word
- Excel
Hobbies and Interests
- Physics
- Math
Personal Information
- Date of Birth: 06/01/70
- Gender: Male
Activities
Regional Leader of European Automobile Spare Parts and Undercarriage Equipment Distribution
Timeline
Sales Manager and Technical Support
URDU SCIENCE UNIVERSITY KARACHI
01.2012 - Current
Associate of Science - Pre-Engineering
Federal Urdu University Of Arts, Sciences And Tech
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