Omer Saeed

• Foster positive workplace routines to boost daily employee morale.
• Maintain smooth operations through regular maintenance checks.
• Delegate tasks to achieve balanced workload across team members.
• Provide constructive feedback to staff to raise performance levels.
• Streamline inventory management systems for higher stock record accuracy.
• Resolve logistical problems quickly to minimise operational disruptions.
• Create efficient workflows to improve day-to-day productivity.
• Develop strategic plans to raise operational efficiency outcomes.
• Plan budgets to reduce unnecessary spending across departments.
• Handle customer complaints professionally to improve overall service performance.
• Coordinate inter-departmental collaboration to achieve wider organisational goals.
• Manage daily operations for maximum output and lower costs.
• Select trained staff and manage performance to build results-focused teams.
• Assess staff and team performance and act on improvement insights.
• Set operational and administrative procedures and enforce control checks.
• Define KPI targets to maintain consistent work standards.
• Overhaul existing systems to increase accuracy and reduce waste.
• Optimise delivery routes to improve transit times and fuel efficiency.
• Implement strategic plans to meet delivery deadlines consistently.
• Plan shift schedules to make best use of resources and manpower.
• Manage warehouse teams to run seamless dispatch processes.
• Plan routes carefully to deliver orders on time.
• Coordinate incoming goods to maintain accurate inventory records.
• Track supply chain movements to prevent bottlenecks and delays.
• Resolve operational issues promptly to keep workflow uninterrupted.
• Improve stock control systems to reduce discrepancies during audits.
• Train new employees to improve job proficiency and productivity.
• Maintain warehouse layout and organisation for maximum storage efficiency.
• Deliver quality assurance through policy enforcement and standard checks.
• Manage loading and unloading processes for safe goods handling.
• Improve warehouse layout to maximise storage space usage.
• Manage warehouse inventories and suggest ways to improve product movement.
• Plan work rotations to optimise team performance and target achievement.

• Ensured accurate and timely order fulfilment with rigorous quality control procedures.
• Led warehouse operations, ensuring smooth workflow and maximizing productivity.
• Utilized industry-standard software systems for better inventory management.
• Streamlined order processing for quicker turnaround time.
• Managed team schedules to ensure optimal staffing during peak times.
• Executed daily operations smoothly even under high-stress conditions.
• Organized regular stock audits to maintain accurate inventory records.
• Developed new processes for goods arrival, enhancing operational efficiency.
• Oversaw inventory control, reducing instances of stock discrepancies.
• Fostered a positive work environment with open communication and clear expectations.
• Monitored delivery timelines to guarantee on-time order dispatching.
• Managed high volume orders during holiday season without disruptions or delays.
• Coordinated staff training sessions to improve overall productivity.
• Improved warehouse efficiency by implementing an effective stock management system.
• Improved warehouse layout to maximise storage space.
• Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
• Enhanced picking and packing output through targeted team coaching and feedback.
• Exceeded warehouse productivity targets with consistent operational oversight.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Increased customer satisfaction by resolving issues.
• Oversaw daily operations to achieve high productivity levels.

• Coordinated with general manager on daily operational issues and promotion activities.
• Supervised operations team to maintain service standards and operational excellence.
• Monitored productivity KPIs to meet business goals and agreed objectives.
• Supervised operations quality and delivery performance across all workstreams.
• Coordinated delivery performance improvements to strengthen operational output.
• Implemented operational changes to support growth and achieve business goals.
• Reported delivery and operational updates to management for visibility.
• Achieved target performance against KPIs to maintain required delivery levels.
• Supervised all dispatched orders and tracked process compliance with SLA.
• Managed supply chain logistics, reduced overall costs.
• Directed inventory management processes to minimise stock discrepancies.
• Enhanced customer satisfaction by improving complaint resolution procedures.
• Implemented quality control measures to ensure high standards of service delivery.

• Supervised ecommerce order flow from inbound processing to end delivery.
• Monitored delivery performance and followed up to maintain target standards.
• Developed standard practices and optimised workflows to cut labour expenses.
• Assisted clients with questions and problems to build brand loyalty.
• Monitored KPI progress and hit planned performance targets.
• Tracked dispatched shipments across stations and followed up to improve FDDS.
• Analysed station execution to achieve highest DP outcomes consistently.
• Conducted client research to understand business needs deeply.
• Maintained consistent engagement to support long-term relationships.
• Reviewed operations regularly and identified improvement opportunities.
• Resolved escalated customer issues promptly to increase satisfaction rates.
• Analysed sales data to optimise performance metrics and account outcomes.
• Resolved client complaints quickly and used feedback to improve service.
• Reported account progress, targets, and forecasts to address gaps.
• Managed multiple accounts through planning and campaign delivery.

• Maintaining files and creating KPI Reports
• Daily Staff productivity tracking their performance

Implementing new procedures when necessary, based on orders received

• Reporting to management
• Implanting and supervising the process of received Orders from all Partners
• Assures that outgoing shipments are counted, listed with sign manifest and packaged
• Supervise Whether the shipments are sorted accordingly, and the driver is handed over accordingly
• Collect correct records for wrong area shipments and send them to the right LM.