Receptionist and Customer Service
Alkhadrawi Medical Complex- Trainee
08.2023 - 12.2023
Hi, I’m
Omnya Abdullah Kalala
Bussniess Adminstration
Summary
Dynamic and collaborative professional with a proven track record at Alkhadrawi Medical Complex, excelling in customer service and organization. Demonstrated ability to manage tasks efficiently while enhancing customer satisfaction through excellent communication and problem-solving skills. Skilled in drawer management and maintaining high team morale, consistently ensuring operational excellence.
Work History
Alkhadrawi Medical Complex- TraineeQatif
Receptionist and Customer Service
08.2023 - 12.2023
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries and resolved customer problems and complaints.
- Managed master calendar and scheduled appointments for providers based on optimal customers loads and clinician availability.
- Communicated with customers for feedback about the Service provided.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Education
Academy of LearningQatif
Diploma Of Business Management
01.2024
Skills
Organization and Time Management
Teamwork and Collaboration
Verbal and written communication
Customer/Client relations
Drawer management
Multitasking Abilities
Good Telephone Etiquette
Timeline
Academy of Learning
Diploma Of Business Management