Summary
Work History
Education
Skills
Timeline
Hi, I’m

Omnya Abdullah Kalala

Bussniess Adminstration

Summary

Dynamic and collaborative professional with a proven track record at Alkhadrawi Medical Complex, excelling in customer service and organization. Demonstrated ability to manage tasks efficiently while enhancing customer satisfaction through excellent communication and problem-solving skills. Skilled in drawer management and maintaining high team morale, consistently ensuring operational excellence.

Work History

Alkhadrawi Medical Complex- Trainee
Qatif

Receptionist and Customer Service
08.2023 - 12.2023

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries and resolved customer problems and complaints.
  • Managed master calendar and scheduled appointments for providers based on optimal customers loads and clinician availability.
  • Communicated with customers for feedback about the Service provided.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Education

Academy of Learning
Qatif

Diploma Of Business Management
01.2024

Skills

Organization and Time Management

Timeline

Receptionist and Customer Service

Alkhadrawi Medical Complex- Trainee
08.2023 - 12.2023

Academy of Learning

Diploma Of Business Management
Omnya Abdullah KalalaBussniess Adminstration