Osama Alhuneidi
ICT Project Manager
Jeddah,02
Summary
ICT leader with 17 years of expertise in projects, operations and implementation management. Monitors projects by adhering to schedule and budget, leading teams, identifying problems and providing solutions. Knowledgeable in accounting principles, budget, financial management and strategy. Customer focused, possesses excellent analytical skills used to to reach to better decisions and solutions.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Customer Project Manager (Acting)
Ericsson
Jeddah, Saudi Arabia
12.2019 - Current
- Establishing projects' scope baseline, protect against scope creep, and being on top of projects' activities execution as per plan.
- Positive engagement with customer to promote a positive environment where customer is delighted, and customer trust is attained.
- Customer evaluation for the project was outstanding, with a 96% grade given though an-official on line survey.
- Running periodic forecasts for net sales and budget spending.
- Monitor projects financials and take actions to keep projects' financials running as per the baseline.
- Over achieved the projects' targeted bottom line by up to 23%. That was achieved by optimizing the vendors' costs, work processes, the number and nature of project resources.
- Orchestrated projects within the timeframes and budget constraints by solving complex problems and working closely with the stakeholders.
Implementation Manager
Ericsson
Jeddah, Saudi Arabia
07.2012 - Current
- Led the implementation of 12 large telecom projects (multiple 10xs of millions dollar value for each), which are out of the most complex and critical in the region.
- Successfully reduced the average implementation lead time by 50%; that positively contributed to the company's target of reducing the time between contract assignment and the and money collection dates (Order-to-cash target).
- Fostered relationships with vendors to promote positive working relationships.
- Increased teams productivity by being targets oriented leader, leading by example, and by adppting to different leadership styles as per the situations.
- Positively influenced team's spirit to be more accountable, responsible, loyal and satisfied.
O&M Deputy Manager
Shabakkat
Madina Munawwara, Saudi Arabia
08.2008 - 07.2012
- Was from the team who established the company's O&M branch from scratch. Contributed in teams hiring, coaching, maintenance centers renting and preparations, equipment purchase, etc.
- Managed a team of 16 persons.
- RFP's evaluation, and contributing in preparing the company proposals.
- constantly achieved the contracted SLA's for both the corrective maintenance and the preventive Maintenance.
Senior Network Performance Engineer
Zain
Amman, Jordan
01.2005 - 08.2008
- Producing all types of RF performance reports with recommendation.
- Was the only engineer in Zain- Jordan who was certified as Motorola level-2 BSS engineer.
- Suggesting recommendations to improve network performance on the cell/ BSC and network level.
- Contributed in the training of many fresh graduate engineer.
- Was from the team which was selected to revise and formulate the company processes and procedures in a preparation for ISO certification.
Education
Executive MBA
IE Business School
Madrid- Spain 09.2020 - 12.2021
Data Science And Business Analytics
University of Texas At Austin
USA 02.2020 - 10.2020
Electrical And Computer Engineering
The Hashemite University
Jordan 10.1999 - 02.2004
Skills
Analytical and Critical Thinking
Risk mitigation planning
Managing customer relationships
Perseverance and Resilience
Self regulation, High Capacity
Fierce well
Leadership skills
Machine Learning
Data Visualization
MS Excel / MS PRoject
Quick and continuous learner
Certification
PMP- Credential ID : 1818561
Timeline
Executive MBA
IE Business School
09.2020 - 12.2021
Data Science And Business Analytics
University of Texas At Austin
02.2020 - 10.2020
Customer Project Manager (Acting)
Ericsson
12.2019 - Current
PMP- Credential ID : 1818561
05-2015
Implementation Manager
Ericsson
07.2012 - Current
O&M Deputy Manager
Shabakkat
08.2008 - 07.2012
Senior Network Performance Engineer
Zain
01.2005 - 08.2008
Electrical And Computer Engineering
The Hashemite University
10.1999 - 02.2004