Osama Bahaffi
Jeddah
Summary
Demonstrates strong leadership capabilities, adept schedule and employee management, and a proven track record in project management. Possesses comprehensive experience in business and product development, showcasing a commitment to driving organizational growth and innovation. Dedicated to leveraging core competencies to achieve strategic objectives and foster professional excellence.
Knowledgeable about business development, team management, and strategic planning. Skilled in communication, problem-solving, and innovation. Ready to use and develop leadership, project management, and strategic thinking skills in hospitality.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Co-Founder and Operation Manager
BobaRista Tea Shop
2024.01 - Current
- Made high-level decisions regarding policies, strategies, procedures and finances.
- Managed all product development activities from start to finish, including designing, material sourcing, developing and market launching.
- Conducted comprehensive market analysis to identify new business opportunities and areas for expansion.
- Managed a small team of 7 employees, managing matters including delegating tasks and handling staff issues.
Planning Mobility Coordinator
Red Sea Global
, Saudi Arabia
2024.09 - 2025.03
- Prioritised tasks effectively, managing time efficiently to meet strict deadlines.
- Utilised advanced project management software to streamline workflow and improve documentation accuracy.
- Participated in strategic planning sessions, contributing valuable insights to shape organisational direction.
- Managed smooth operations and communicated timely updates to coordinate administrative activities.
Coordinator Mobility Training
Red Sea Global
2024.08 - 2024.09
- Scheduled meetings, prepared agendas, and distributed minutes to ensure all participants were well-informed.
Laundry in Charge Manager
Millennium Madina Airport
2022.06 - 2024.02
- Negotiated contracts with suppliers, securing favourable terms that decreased costs by 10% annually.
- Enhanced customer satisfaction levels by 20% through the introduction of a new feedback system.
- Optimised workforce scheduling, balancing team workload to prevent burnout and maintain morale.
- Oversaw compliance with regulatory standards, passing all inspections without any violations.
- Chaired cross-functional meetings, promoting effective communication between departments.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Developed and delivered comprehensive training programmes, improving team skills and performance.
Internship
Millennium Madina Airport
2022.06 - 2022.12
Laundry supervisor
Millennium Madina Airport
2022.02 - 2022.06
- Liaised with hotel departments to guarantee timely delivery of laundry services, meeting guest expectations.
- Oversaw the sorting, washing, drying, and folding of linens and garments, ensuring procedures were followed accurately.
- Prepared monthly reports on laundry department performance, highlighting achievements and areas for improvement.
- Promoted sustainable practices within the laundry department, reducing water and energy consumption effectively.
- Organised training sessions on new laundry techniques and technologies, keeping the team up-to-date with industry standards.
- Coordinated with housekeeping managers to ensure a seamless supply of clean linens and uniforms.
- Supervised daily operations of the laundry department, coordinating tasks and workflow for optimal efficiency.
Saudi Ambassador
MSC Crouse Line Ship
2021.11 - 2022.02
- Organised high-profile events that showcased Saudi culture, trade, and education to foreign audiences.
Internship
Millennium Madina Airport
2021.05 - 2021.11
Internship
Dar Al Eman Hotel
2021.01 - 2021.03
Education
Bachelor of Business Administration - International Hospitality Management
University of Prince Mugrin
Madina, Saudi ArabiaCertificate of Higher Education - Science
Al Aqsa School
Jeddah, Saudi ArabiaSkills
- Arabic (Native)
- English (Perfect)
- Microsoft Office (Perfect)
- Leadership skills
- Schedule management
- Employee management
- Project Management
- Microsoft Office
- Business development
- Product development
Certification
1. IELTS Test
6.5
2.Fire Extinguisher & First Aid (From Tibah Airport Co)
Timeline
Planning Mobility Coordinator
Red Sea Global
2024.09 - 2025.03
Coordinator Mobility Training
Red Sea Global
2024.08 - 2024.09
Co-Founder and Operation Manager
BobaRista Tea Shop
2024.01 - Current
Laundry in Charge Manager
Millennium Madina Airport
2022.06 - 2024.02
Internship
Millennium Madina Airport
2022.06 - 2022.12
Laundry supervisor
Millennium Madina Airport
2022.02 - 2022.06
Saudi Ambassador
MSC Crouse Line Ship
2021.11 - 2022.02
Internship
Millennium Madina Airport
2021.05 - 2021.11
Internship
Dar Al Eman Hotel
2021.01 - 2021.03
Bachelor of Business Administration - International Hospitality Management
University of Prince Mugrin
Certificate of Higher Education - Science
Al Aqsa School