Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

OSAMA MUKAWWI

Tabuk,Tabuk Region

Summary

Accomplished professional with expertise in advanced culinary knowledge, food safety compliance, and catering equipment utilisation. Demonstrates strong team leadership qualities and proficiency in booking systems, ensuring seamless operations and exceptional service delivery. Skilled in cash handling accuracy and complaint management, contributing to operational efficiency and customer satisfaction. Committed to leveraging skills to drive excellence within the hospitality industry.

Overview

9
9
years of professional experience
1
1
Certification

Work history

Dining supervisor

Baan Holding
Neom, KSA
02.2025 - Current
  • Supervised daily dining operations to ensure smooth service delivery.
  • Trained new staff on customer service standards and food safety protocols.
  • Coordinated with kitchen staff to manage timely meal preparations and presentations.
  • Assisted in resolving customer complaints to enhance overall dining experience.

Captain waiter

The perfect world
Jizan, Jazan Region
12.2022 - 10.2024
  • Supervised daily operations of front-of-house team to ensure exceptional customer service standards were met.
  • Developed training materials and conducted sessions for new staff to enhance service delivery and team performance.
  • Coordinated dining room setup and teardown, ensuring efficient use of space and adherence to health regulations.

Admin clerk

KSA
Jizan, Jazan Region
03.2017 - 04.2018
  • Processed incoming and outgoing correspondence to ensure timely communication within the organisation.
  • Coordinated meetings and appointments, ensuring all necessary materials were prepared in advance.

Education

Bachelor of Arts -

Jazan Universituy
Jizan, Jazan Region
03/2011 - 08/2014

Skills

  • Team leadership qualities
  • Catering equipment utilisation
  • Booking systems expertise
  • Advanced culinary knowledge
  • Food safety compliance
  • Cash handling accuracy
  • Complaint management

Languages

Arabic
Native
English
Upper intermediate

Certification

KPIs and Balanced Scorecard Workshop

Timeline

Dining supervisor

Baan Holding
02.2025 - Current

Captain waiter

The perfect world
12.2022 - 10.2024

Admin clerk

KSA
03.2017 - 04.2018

Bachelor of Arts -

Jazan Universituy
03/2011 - 08/2014

Similar Profiles

Create profile
OSAMA MUKAWWI