Work Preference
Desired Job Title
Senior Infrastructure SpecialistIT Infrastructure Team Lead / Senior Systems EngineerIT ManagerSystems Analyst
Work Type
Full TimePart TimeContract Work
Location Preference
On-SiteRemoteHybrid
Location:
Jeddah, KSARiyadh, 01Qatar
Open to relocation:
Yes
Summary
Senior IT Infrastructure & Data Center Leader with 26+ years of experience delivering mission-critical IT services and enterprise infrastructure solutions across government and large-scale organizations. Expertise in VMware Virtualization, Enterprise Storage, Backup & Recovery, Microsoft and Linux Infrastructure, Cloud Technologies (AWS), and IT Service Management. Proven track record in leading high-performing teams, managing multimillion-riyal infrastructure projects, and driving digital transformation initiatives that enhance service availability, operational efficiency, and business continuity. Extensive experience working within ITIL and ISO 20000 /27001. Ensuring compliance, governance, risk management, and continual service improvement. Recognized for aligning technology strategies with business objectives, optimizing infrastructure performance, and delivering secure, scalable, and highly available enterprise environments.
Work History
Senior Infrastructure Specialist
10 Years 7 Months- Directed strategic planning, design, and management of enterprise storage infrastructure across EMC, HP, and Lenovo platforms.
- Directed large-scale storage deployment, migration, and modernization initiatives, successfully integrating SAN environments into production with zero unplanned downtime while maintaining full compliance with operational and governance standards.
- Managed end-to-end infrastructure projects, establishing and controlling scope, budget, resources, timelines, risks, and quality objectives to ensure successful delivery within approved business parameters.
- Drove continuous improvement of IT infrastructure operations by implementing industry best practices, enhancing service reliability, operational efficiency, and overall system performance.
- Led the architecture, deployment, and lifecycle management of VMware virtualization platforms, aligning infrastructure solutions with business requirements, capacity planning, and availability objectives.
- Designed and maintained highly resilient infrastructure environments leveraging clustering, high availability, disaster recovery, Storage vMotion, and advanced recovery solutions to ensure business continuity and minimize service disruption.
- Partnered with executive management, business stakeholders, vendors, and technical teams to define infrastructure roadmaps, communicate project status, mitigate risks, and ensure successful delivery of strategic initiatives.
- Implemented VMware governance and security best practices, including DRS optimization, role-based access controls, and infrastructure standards, improving performance, compliance, and operational governance.
- Spearheaded infrastructure optimization and transformation initiatives, focusing on server virtualization, resource consolidation, lifecycle management, and proactive patching strategies.
- Ensured compliance with ITIL by supporting change management, service continuity, security controls, and continual service improvement initiatives across enterprise infrastructure environments.
IT Infrastructure Team Lead / Senior Systems Engineer
5 Years 3 Months- Directed the administration and operational integrity of enterprise domain controllers, VMware and Hyper-V environments, ensuring secure, stable, and high-performance infrastructure aligned with project and business requirements.
- Delivered 24/7 mission-critical infrastructure support, maintaining high system availability and leading rapid resolution of complex incidents with potential business impact.
- Planned, designed, and implemented VMware vSphere architectures {ESXi 7.0 vCenter), including installation, configuration, optimization, and lifecycle management of hosted virtualization platforms.
- Engineered and managed virtual networking and storage architectures, including virtual switches, vMkernel ports, access control, VMFS datastores, and full lifecycle management of virtual machines, templates, and clones.
- Served as System Administrator responsible for identity and access management, including user, group, role, and permission governance across enterprise systems.
- Acted as a core member of the infrastructure leadership team overseeing Microsoft technologies, Active Directory, enterprise backup systems, Exchange, Hyper-V, SAN environments, and disaster recovery frameworks.
- Led and contributed to the successful implementation of ISO 20000, covering configuration, change, release management, and reporting processes, and played a key role in achieving ISO 27001 and ISO 9001 certifications, positioning the organization among early adopters in Saudi Arabia.
- Oversaw the development and continuous improvement of availability and service continuity plans, ensuring resilience and compliance with business and regulatory requirements.
- Established and maintained SLA service catalogs, aligning IT service delivery with stakeholder expectations and operational objectives.
IT Manager
11 Years 10 Months- Designed, implemented, and supported regional IT infrastructure environments, including server, network, and security components, covering expansions, upgrades, and decommissioning activities in line with enterprise standards.
- Managed and maintained critical systems and networks across multiple sites, ensuring high availability, performance, and reliability for broadcast and media operations.
- Provided advanced-level support and escalation for complex system and network incidents, working closely with engineers and service desk teams to minimize downtime and service disruption.
- Implemented and administered backup, archival, disaster recovery, and monitoring solutions, ensuring data protection, system resilience, and rapid recovery of critical services.
- Deployed, configured, and maintained network infrastructure and unified communications systems, including routing, switching, call routing, and workspace connectivity.
- Collaborated with application, infrastructure, and network teams to integrate internal systems and services into production environments, ensuring seamless interoperability.
- Supported and optimized IT service desk operations by defining technical procedures, assisting with escalations, and ensuring timely resolution of infrastructure-related incidents.
- Worked closely with vendors and service providers for technical evaluations, implementation, and support of hardware, software, and network solutions.
- Ensured compliance with IT security policies, operational procedures, and asset management standards, maintaining accurate system documentation and configuration records.
Systems Analyst
2 Years 10 Months- Participated in analyzing business and operational requirements and translating them into effective technical solutions to support organizational objectives.
- Assisted in evaluating existing systems and identifying opportunities for performance, functionality, and process improvements.
- Worked closely with software developers, infrastructure teams, and vendors during system implementation, testing, and deployment activities.
- Supported the preparation and maintenance of system documentation, including workflows, technical specifications, and operational procedures.
- Assisted in system integration, user acceptance testing (UAT), and production rollouts to ensure smooth implementation of new solutions.
- Monitored system performance and provided technical support, troubleshooting issues and escalating complex problems when required.
- Ensured adherence to organizational IT policies, procedures, and industry best practices in daily operations.
- Provided technical assistance and user support, helping end users effectively utilize business applications and information systems.
- Contributed to process improvement initiatives and participated in maintaining system reliability, availability, and operational efficiency.
- Collaborated with cross-functional teams to support business operations and deliver technology solutions that met user requirements.
Education
MBA
Bachelor's - computer science
Skills
IT Infrastructure Management
Project Management
Team Management
IT Infrastructure Leadership & Strategy
Data Center Operations & DR
VMware vSphere 7/8
VSAN
Enterprise Storage VxRail
HP
Lenovo
Dell EMC ECS
Data Domain
Pure Storage
Backup & Recovery
Certification
- VMware Certified Professional 7.0 - DataCenter Virtualization
- VMware Certified vSAN 8.0
- Cisco Certified Network Associates (CCNA)
- Cisco Certified Network Professional (CCNP)
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Systems Engineer (MCSE)
- Information Technology Infrastructure Library (ITIL)
- Nortel Certified Communication Server 1000 System Administration Management (CCS 1000)
Core Expertise
- IT Infrastructure Leadership & Strategy
- Data Center Operations & DR
- VMware vSphere 7/8, vSAN, VxRail, HP, Lenovo
- Enterprise Storage (Dell EMC ECS, Data Domain, HP and Pure Storage)
- Backup & Recovery (Veeam, Networker)
- Microsoft AD, Exchange 2019 / O365
- Cloud (AWS - Practitioner / Architect)
- ISO 20000, ISO 27001, ITIL
Training
- Enterprise Linux Operating Systems-AI and Hardended
- PMP - Project Management Professional
- Skills, motivation and follow-up
- Effective Supervision Skills
- HP Blade System Administration
- VMware V-Sphere 7: Install, Config, Manage
- VMware vSAN 8.0 V2
- AWS Cloud Practitioner, AWS Solutions Architect, AWS Developer
- EMC VNX2 Storage administration
- EMC Networker Installation, Configuration and Administration
- Microsoft System Center Configuration Manager
- Microsoft System Center Operation Manager
- IBM MAXIMO (7.5) Fundamental Training Course
- Cisco Router CCNA-CCNP
- Information Technology Infrastructure Library (ITIL)
- Communication Server 1000 System Administration Management (Nortel)
Profile Summary - Professional Summary
Senior IT Infrastructure & Data Center Leader with 26+ years of experience delivering mission-critical IT services and enterprise infrastructure solutions across government and large-scale organizations. Expertise in VMware Virtualization, Enterprise Storage, Backup & Recovery, Microsoft and Linux Infrastructure, Cloud Technologies (AWS), and IT Service Management. Proven track record in leading high-performing teams, managing multimillion-riyal infrastructure projects, and driving digital transformation initiatives that enhance service availability, operational efficiency, and business continuity. Extensive experience working within ITIL and ISO 20000 /27001. Ensuring compliance, governance, risk management, and continual service improvement. Recognized for aligning technology strategies with business objectives, optimizing infrastructure performance, and delivering secure, scalable, and highly available enterprise environments.
Timeline
Senior Infrastructure Specialist
TAHAKOM
11.2015 - CurrentRead More
IT Infrastructure Team Lead / Senior Systems Engineer
Dallah Trans Arabia
07.2010 - 10.2015Read More
IT Manager
ART - Arab Radio & Television
09.1998 - 07.2010Read More
Systems Analyst
ESN - SAMAHA
10.1995 - 08.1998Read More
King Abdul-Aziz University
Bachelor's from computer science
Read More
Cambridge International College
MBA
Read More