Osamah Bajnaid
Development & IT
Jeddah
Summary
Results-driven technology professional with proven expertise in technical operations, systems optimization, and business-aligned technology initiatives. Demonstrated success in managing infrastructure projects, streamlining workflows, and driving operational excellence across diverse business units. Recognized for swift problem-solving, effective communication, and consistently delivering high-impact, scalable solutions that align with strategic business objectives.
Overview
3
3
years of professional experience
13
13
Certifications
2
2
Languages
Work History
Development & IT Manager
Filter Car Services Co.
05.2025 - Current
- Led the redevelopment of the company's system, overseeing data optimization, UI/UX design, and backend performance enhancements.
- Developed and launched Easy Invoicing System for car wash operations, reducing errors and improving customer data collection.
- Integrated Jisr HR system with biometric attendance and employee data management.
- Resolved over 80 critical system faults (billing, inventory, reports, alerts, permissions).
- Built dynamic reporting dashboards for real-time branch performance tracking.
- Vendor negotiations, sourcing materials, spare parts, and maintenance equipment directly from international suppliers, securing cost-effective deals.
- Trained staff across branches on system usage and operational procedures.
Customer Service Representative
Filter Car Services Co.
09.2024 - 05.2025
Acting Front Office Manager
Green Leaf Hotel
02.2024 - 09.2024
- Oversaw front office operations and guest services coordination.
- Participated in long-term corporate housing contracts, coordinating accommodations for company staff.
- Conducted training sessions for new front office staff on guest handling procedures and system operations.
- Managed TTHotel system implementation and daily operations, acting as the primary point of contact for system issues and process optimization.
Guest Services Specialist
Green Leaf Hotel
10.2023 - 02.2024
Social Media Marketing Specialist
Chifty F&B
06.2022 - 08.2023
Education
Software Engineering & Computer Science
King Abdulaziz University
01-2027
Skills
- Technical Operations & Systems Development
- Vendor Negotiations & Procurement (Local & International)
- Process Automation & Workflow Efficiency
- Business Analysis & Operational Planning
- API Integrations & System Connectivity
- Team Training & Technical Leadership
- Troubleshooting & Problem-Solving
- Project Management
- Team collaboration
- Data Optimization
Certification
Mawhiba Sponsorship - Selected among the top 1% of gifted students in Saudi Arabia through Mawhiba's national IQ and aptitude assessment. Received full academic sponsorship covering advanced enrichment programs.
Technical Projects
Founder & Server Developer - FiveM Custom RP Server (Rockstar Games Mod Platform)
2020 – 2022
- Founded and developed a custom multiplayer roleplay server on FiveM, a modification framework for Rockstar Games GTA V.
- Designed and implemented a fully customized Saudi-based RP experience, including police patrol systems, military units, emergency services, and authentic local roleplay scenarios.
- Managed server-side scripting and gameplay logic using Lua and FiveM API, creating unique features and optimizing performance for a community exceeding 130,000 players.
- Led community management, user acquisition, and monetization strategies, successfully generating significant revenue through server subscriptions and in-game services.
- Coordinated with freelance 3d designers and developers to continuously enhance server content and maintain server stability.
Affiliations
- Mawhiba Alumni
- Misk Alumni
Timeline
Development & IT Manager
Filter Car Services Co.
05.2025 - Current
Customer Service Representative
Filter Car Services Co.
09.2024 - 05.2025
Acting Front Office Manager
Green Leaf Hotel
02.2024 - 09.2024
Guest Services Specialist
Green Leaf Hotel
10.2023 - 02.2024
Social Media Marketing Specialist
Chifty F&B
06.2022 - 08.2023
Software Engineering & Computer Science
King Abdulaziz University
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