Summary
Overview
Work History
Education
Certification
Accomplishments
Skills
Work Availability
Timeline
Generic
Osamah Ahmad Bajsair

Osamah Ahmad Bajsair

IT Specialist
Jeddah,02

Summary

Osamah statement of purpose He is a passionate Saudi citizen who was born in 1986, he is married and have two children. He is fascinated about technology and have been aiming to be a part of the Tech people since the day he knew about technology. He started his career as a salesman in a chocolate shop in while he was studying networks; and he got a Diploma. Soon enough, he got his first step of his journey in the field of Technology as an IT help desk support at Nesma Holding. Four years later he was promoted to be an IT Officer at a sister company in Nesma group; as a support for more than 50 users in a deferent locations which enhanced his skills a lot. On 2017, he got an opportunity to be a part of Namariq as an IT specialist until now, and he is still looking forward to get a better opportunity to gain more skills and professional progression.

Overview

15
15
years of professional experience

Work History

IT Specialist

Namariq Arabian Services Co. Ltd
Jeddah, JEDDAH
05.2017 - Current
  • Install, Configure and Maintain Networks and internet connection.
  • Provide User Support.
  • Troubleshoot and Monitoring Systems, Hardware and servers.
  • Managed over 20 customer calls per day.
  • Configured hardware, devices and software to set up work stations for employees.
  • Implementation IT infrastructure for new sites projects.
  • Information technology management, asset tracking, Reporting and budgeting assistance.
  • Follow up on suppliers and IT purchases

IT Officer

Nesma Water and Energy
Jeddah, JEDDAH
04.2013 - 05.2017
  • Install, Configure and Maintain Networks and internet connection.
  • Provide User Support.
  • Troubleshoot and Monitoring Systems, Hardware and servers.
  • Managed over 20 customer calls per day.
  • Configured hardware, devices and software to set up work stations for employees.
  • Implementation IT infrastructure for new sites projects.
  • Information technology management, asset tracking, Reporting and budgeting assistance.
  • Follow up on suppliers and IT purchases

Helpdesk Support

Nesma Holding Co.
Jeddah, JEDDAH
04.2009 - 04.2013
  • Provide User Support.
  • Performing Support for new sisters companies.
  • Configured hardware, devices and software to set up work
  • Stations for employees.
  • Follow up on suppliers and IT purchases.
  • Increased Employees satisfaction 10%

project Owner

PC Services
Jeddah, JEDDAH
04.2009 - 01.2011
  • Maintain the Computers
  • Sell computer accessories

Salesman

PATCHI
Jeddah, JEDDAH
01.2006 - 04.2009
  • Selling chocolates and gifts.
  • Gift wrapping and decorating.
  • Work under pressure.
  • Increased customer satisfaction 10%

Education

Baccalaureus - Public Administration

King Abdulaziz University
JEDDAH
01.2011 - 01.2015

Diploma - IT networks

AL KHALEEJ Training And Education Instituts
JEDDAH
01.2007 - 01.2009

Certification

English Level 5

Accomplishments

  • Manage more than one site in different locations for around 60 users.
  • The effective role and following up the implementation of infrastructure projects for a number of sites.
  • Working remotely during Corona situation and given the support for all sites.
  • Train the new IT Staff.
  • Increase Customer Satisfaction
  • Document and Control All IT Asset and Tag Them
  • Minimize the number of print paper

Skills

Support more than 80 User in different locationsundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

IT Specialist

Namariq Arabian Services Co. Ltd
05.2017 - Current

IT Officer

Nesma Water and Energy
04.2013 - 05.2017

Baccalaureus - Public Administration

King Abdulaziz University
01.2011 - 01.2015

Helpdesk Support

Nesma Holding Co.
04.2009 - 04.2013

project Owner

PC Services
04.2009 - 01.2011

Diploma - IT networks

AL KHALEEJ Training And Education Instituts
01.2007 - 01.2009

Salesman

PATCHI
01.2006 - 04.2009
Osamah Ahmad BajsairIT Specialist