Oumaima Foughali
Riyadh,Riyadh Region
Summary
Experienced Area Manager with over 5 years in Fitness Club industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
3
3
Languages
1
1
Certification
2
2
years of post-secondary education
8
8
years of professional experience
Work history
Full Time Personal Trainer
Kun Sports
Riyadh, Riyadh Region
2024.08 - 2025.08
- Emphasised correct form during workouts, reducing risk of injury amongst clientele.
- Assisted clients in achieving their weight loss targets through strategic exercise planning.
- Maintained high safety standards during all training sessions, ensuring client welfare at all times.
- Built clients confidence and ability through unrelenting motivation and dedication.
Area business manager
Leejam Sports Company
Riyadh / Jeddah
2020.06 - 2024.06
- Empowered staff members to contribute to continuous improvement, quality and growth of company.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Scheduled regular team meetings to discuss business updates, issues and recommendations.
- Led and managed administrative staff to maintain smooth daily operations.
- Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Managed high-performing teams to deliver quality customer service and stable profits.
- Tracked KPIs to drive profitability and target delivery.
- Oversaw facility maintenance and cleanliness and allocat needed resources and trainings to meet standards.
- Improved sales training by role-playing sessions,
- Negotiated with vendors and service providers to control corporate expenditures.
Area Fitness Manager
Leejam Sport Company
Dammam / Jeddah
2019.09 - 2020.06
- Kept up-to-date knowledge of and upheld compliance with health and safety regulations.
- Answered queries and handled complaints to provide outstanding customer service.
- Created safe working protocols and assessed employee capability levels to keep all staff safe.
- Followed company standards for service and facility quality to improve repeat customer rates.
- Oversaw selection, supervision and performance of centre staff to keep adequate staffing levels.
- Planned medium to long-term business targets to optimise company performance and growth.
Fitness manager
Fitness Time
Dammam
2019.01 - 2019.06
- Answered queries and handled complaints to provide outstanding customer service.
- Kept up-to-date knowledge of and upheld compliance with health and safety regulations.
- Followed company standards for service and facility quality to improve repeat customer rates.
- Oversaw selection, supervision and performance of centre staff to keep adequate staffing levels.
- Set and managed budgets, controlling expenditure and keeping efficient use of resources.
- Implemented promotional strategies to drive centre traffic and meet profit goals.
- Planned centre activities and recreational programmes based on identified patron needs.
Area business manager
Kun Sports
Riyadh, Riyadh Region
2025.10 - Current
- Spearheaded initiatives that led to increased customer retention rates.
- Built strong client relationships to enhance brand loyalty.
- Managed diverse teams, fostering a productive work environment.
- Prioritised tasks according to urgency and importance, helping maintain focus on critical issues.
- Delivered results under pressure by effectively juggling multiple tasks and deadlines.
- Developed training programmes, resulting in a more knowledgeable sales team.
Personal fitness trainer
Fitness Time
Dammam
2018.06 - 2018.12
- Trained clients to practise proper form, posture and technique.
- Grew customer base through referrals based on customer satisfaction and results.
- Regularly created innovative and exciting challenges to maximise client retention, motivation and engagement.
- Consulted with clients to define goals and fitness capacity.
Education
bachelor of sports and physical education -
High Institute of Physical Education
Tunisia / Kef 2015.09 - 2017.06
Skills
- Customer Service
- Leadership skills
- Conflict Resolution
- Staff training
- Process Improvement
- Operational support
- Sales target setting
- Policy development
- Recruiting and hiring
- Coaching and mentoring
Name & contact
Oumaima, Foughali, +966569414449, oumafoughali@gmail.com, Saudi driving license , Riyadh Region, Riyadh, 622536
Languages
Arabic
English
French
Affiliations
- Training
- Stand up Comedy
Accomplishments
Best MSAT scored in Leejam for 10 Months in a Raw
Employee of the month in Sep 2023 as a ABM
Highest in LFL revenue among the Ladies Clubs
Certificates of appreciation for outstanding Dedication and services
Certification
Certificate in Management Program with AUC- American University of Cairo
Certificate in Competencies Based Interviews with CBI
Certificate of Merthiew Pilates training
Timeline
Area business manager
Kun Sports
2025.10 - Current
Full Time Personal Trainer
Kun Sports
2024.08 - 2025.08
Area business manager
Leejam Sports Company
2020.06 - 2024.06
Area Fitness Manager
Leejam Sport Company
2019.09 - 2020.06
Fitness manager
Fitness Time
2019.01 - 2019.06
Personal fitness trainer
Fitness Time
2018.06 - 2018.12
bachelor of sports and physical education -
High Institute of Physical Education
2015.09 - 2017.06