Founded and independently operated e-commerce business selling brass and metal handicraft products, generating over SAR 50,000+ in cumulative revenue over 3 years
Sold 1,000+ units by managing end-to-end operations including sourcing, pricing, listing optimization, and order fulfillment
Planned and managed Amazon PPC advertising campaigns (Sponsored Products/Brands), optimizing bids and keywords to improve ACOS and drive sales
Built and maintained direct manufacturer relationship for product sourcing, negotiating pricing and managing supply chain logistics
Conducted market and competitor research to identify product opportunities and optimize positioning within competitive online marketplace
Managed customer service, reviews, and account health to maintain marketplace performance standards
Guest Relations Executive
Islamabad International Film Festival
Istanbul, Turkey
2025.01 - 2025.04
Resolved guest issues promptly to improve customer experience.
Handled guest queries effectively and efficiently, offering expert advice on services and facilities.
Managed reception area, greeting guests upon arrival and providing exceptional first impression.
Facilitated VIP guest arrivals, ensuring their preferences were met and expectations exceeded.
Attended team meetings regularly, providing valuable inputs on improving guest services.
Receptionist
la bella Hotel
Istanbul, Turkey
2023.04 - 2023.05
Welcomed guests and clients in friendly, positive manner.
Maintained clean and orderly reception area to impress and welcome visitors.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Traffic Supervisor
Red Sea International Film Festival
Jeddah, Saudi Arabia
2022.12 - 2022.12
Followed instructions to facilitate smooth transportation.
Coordinated with emergency services to facilitate rapid response during accidents, improving incident management.
Implemented strategic traffic management plans for large public events, enhancing visitor experience and safety.
Transportation Supervisor
formula 1
Jeddah, Saudi Arabia
2022.03 - 2022.03
Managing and organizing the shuttles in the area
Handled customer concerns and escalated major issues to supervisor.
Trained and mentored employees to maximise team performance.
Managed complaints with calm, clear communication and problem-solving.
Maintained clean, safe working environments to eliminate accident risks.
Achieved service time and quality targets.
Education
Bachelor of Business Administration - Business Administration
Nişantaşı University
Istanbul
2023.02 -
A-Levels - Commerce
Pakistan International School Jeddah
Jeddah
2019.01 - 2021.01
GCSEs - Sciences
Pakistan International School Jeddah
Jeddah
2017.01 - 2018.01
Skills
Positive attitude maintaining
Time optimisation
Leadership in crisis situations
Customer relationship management systems
Innovative thinking
Multitasking proficiency
Timeline
Guest Relations Executive
Islamabad International Film Festival
2025.01 - 2025.04
Receptionist
la bella Hotel
2023.04 - 2023.05
Bachelor of Business Administration - Business Administration