Highly skilled professional with extensive travel industry knowledge, including GDS systems and advanced selling techniques. Demonstrates exceptional ability to work independently and collaboratively, with a strong focus on logical thinking, patience, and positive problem-solving under pressure. Adept at providing courteous and efficient travel booking services while supporting team members with technical expertise. Committed to continuous training and development to enhance product knowledge and deliver outstanding service.
Proactive Assistant Manager with knack for boosting team productivity and enhancing customer satisfaction. Excel at streamlining operations and implementing innovative solutions, resulting in smoother workflows and higher client retention. Recognised for fostering positive workplace culture and driving continuous improvement.