Paul Macdonald

• Fostered a positive work environment through proactive problem-solving approaches.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Greeting patrons.
• Preparing venue for relevant functions.
• Supported daily operations, ensuring smooth workflow and increasing overall productivity.
• Improved team collaboration by facilitating open communication between colleagues and departments.
• Supported customer service efforts when needed addressing concerns or requests professionally.
• Ensured inventory management by maintaining accurate records of supplies, equipment purchases, and vendor negotiations.
• Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
• Skilled at working independently and collaboratively in a team environment.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.

• Modernised work processes to reduce guest wait times and boost daily output.
• Developed and remained accountable for safety, quality, consistency and adherence to standards.
• Trained and managed kitchen personnel and supervised related culinary activity.
• Placed orders to restock items before supplies ran out.
• Cultivated an positive work culture among kitchen staff through open communication lines and mutual respect within team.

• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Onboarded new employees with training and new hire documentation.

Assisting with welding

Cleaning duties

Assisting with various projects