Pavan B.B
Riyadh,Riyadh Region
Summary
To consistently chase perfection in order to achieve excellence. Create and deliver the finest hospitality experience to the consumer with minimal defect. Contribute towards the growth and development of the organisation, by putting into use the managerial and human skills acquired through academics and enrich by experience
Overview
7
7
Languages
18
18
years of professional experience
Work history
Area manager
HALF MILLION
Riyadh,Abha, Abha, Riyadh
2025.04 - 2026.08
- Handled crisis situations promptly and efficiently, minimising potential risk or damage.
- Adopted sustainable practices within the organisation enhancing corporate social responsibility image.
- Led multiple teams across different areas, fostering collaboration and communication.
- Promoted a positive work environment which increased employee retention rate.
- Supervised daily store operations, ensuring optimal customer service delivery.
- Implemented cost-effective measures, resulting in significant savings for the company.
- Improved team efficiency by implementing new strategies for task delegation.
- Analysed sales data regularly for informed decision-making processes.
Store Manager
Half Million
Riyadh, Riyadh Region,Abha, Taif
2022.04 - 2024.04
- Trained staff on proper handling procedures including daily deposits, credit card payments and reconciliation of register funds.
- Solved issues and resolved conflicts for team members and customers.
- Mentored new employees on store policies and procedures wile providing guidance and support in their roles.
- Managed inventory levels by ordering stock as needed.
- Tracking sales and adjusting orders accordingly.
- Created weekly work schedules to meet staffing needs wile controlling labour costs.
- Addressed employee issues, performed corrective actions and terminated employment when necessary.
- Stocked and organised products in storage spaces and retail shelves.
- Monitored customer service level and implemented necessary changes to improve customer satisfaction.
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
- Evaluated customer feedback and complaints to locate weakness and improve service.
- Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements.
- Set sales targets and leads from team leads and employees to follow.
- Implemented loss prevention strategies, alleviating shrink.
Store Manager
Cafe Bene
Riyadh, Riyadh Region
2015.11 - 2021.12
- Trained staff on proper handling procedures including daily deposits, credit card payments and reconciliation of register funds.
- Solved issues and resolved conflicts for team members and customers.
- Mentored new employees on store policies and procedures wile providing guidance and support in their roles.
- Managed inventory levels by ordering stock as needed.
- Tracking sales and adjusting orders accordingly.
- Created weekly work schedules to meet staffing needs wile controlling labour costs.
- Addressed employee issues, performed corrective actions and terminated employment when necessary.
- Stocked and organised products in storage spaces and retail shelves.
- Monitored customer service level and implemented necessary changes to improve customer satisfaction.
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
- Evaluated customer feedback and complaints to locate weakness and improve service.
- Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements.
- Set sales targets and leads from team leads and employees to follow.
- Implemented loss prevention strategies, alleviating shrink.
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
Crew Member and Shift Manager
MCDONALD'S INDIA
Bangalore
2009.01 - 2013.12
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change and counting money back to customers.
- Coordinating with other crew members to complete assigned tasks quickly and effectively.
Education
Diploma in Pre-University Course - Karnataka
Sports School Kodagu
Higher National Diploma - Kodagu
Cauvery college
04/2009 - 04/2012
LMI - Leadership management
Leadership management international
03/2023 - 03/2024
Skills
- SALES ANALYSIS
- SALES FORECASTING
- VISUAL MERCHANDISING
- STORE OPERATIONS
- STAFF TRAINING
- QUALITY CONTROL
- CUSTOMER SERVICE
- INVENTORY MANAGEMENT
- PRODUCT KNOWLEDGE
LANGUAGES
KANNADA
ENGLISH
HINDI
TAMIL
MALAYALAM
TELUGU
ARABIC
PERSONAL DETAILS
- Nationality
- Indian
Timeline
Area manager
HALF MILLION
2025.04 - 2026.08
Store Manager
Half Million
2022.04 - 2024.04
Store Manager
Cafe Bene
2015.11 - 2021.12
Crew Member and Shift Manager
MCDONALD'S INDIA
2009.01 - 2013.12
LMI - Leadership management
Leadership management international
03/2023 - 03/2024
Higher National Diploma - Kodagu
Cauvery college
04/2009 - 04/2012
Diploma in Pre-University Course - Karnataka
Sports School Kodagu