Hi, I’m
NIDHIN MATHEW
Riyad,Ar
Summary
Assertive professional seeking to launch career in training. Trained in learning and development through all stages of Analysis, Design, Development, Implementation and Evaluation .
Overview
14
years of professional experience
5
years of post-secondary education
Work history
dr-CAFE COFFEERiyad, SAUDI ARABIA
Training and Development manager
2018.01 - Current (8 education.years_Label & 5 education.months_Label)
Job overview
- Identified key learning needs within workforce and tailored training programs to address specific skill gaps.
- Guided managers on career pathing strategies to link individual goals with organisational objectives.
- Engaged with employees at all levels to gather feedback and insights for continuous improvement of learning initiatives.
- Supported managers in developing team members through career pathing.
- Collaborated with department heads to assess training needs and customise programs to address specific requirements.
- Established robust assessment framework to measure initiatives and provide actionable insights for improvement.
- Planned and executed comprehensive training programs for employees to align with organisational goals and individual career development.
- Analysed skill gaps within teams, identifying areas for improvement and tailoring training initiatives accordingly.
- Implemented innovative learning strategies to enhance employee knowledge and proficiency in roles.
- Reviewed training curriculum to maintain relevance and alignment with business needs.
- Monitored success and progress of employees and provided additional assistance in areas requiring improvement.
- Created training needs assessments to identify skills and knowledge gaps.
- Reviewed training materials and curriculum to verify alignment with company standards and industry advancements.
- Cultivated inclusive and engaging learning environment to deliver comprehensive training programmes.
- Tracked training outcomes through consistent collection of KPI data ad participant feedback.
- Integrated improved onboarding programmes to acclimate new employees to company culture, values and policies.
- Assessed instructional effectiveness, analysing data to determine impact of training on company KPIs.
- Implemented innovative training methods through simulations, role-plays and gamification to maximise overall employee engagement.
- Reported on training program needs and challenges, collaborating with management to address improvements.
dr-CAFE COFFEERiyad, SAUDI ARABIA
Store Operation Trainer
2016.05 - 2018.05 (2 education.years_Label)
Job overview
- Monitored employee progress, offering feedback to management on additional training requirements.
- Prepared training materials and supplemental aids to support employee comprehension.
- Analysed training needs to determine learning styles and skills shortages.
- Delivered instruction across various topics, integrating audio-visual presentations and training materials.
- Assigned training exercises and skill assessments to newly hired employees.
- Evaluated development plans against key objectives to maintain wider business growth.
- Developed effective training manuals, modules and teaching aids.
- Devised and coordinated learning and development activity, aligned with key priorities and objectives.
- Led department skills assessment audits to recognise successes, learning areas and succession plans.
dr-CAFE COFFEERIYADH, SAUDI ARABIA
Training Officer
2013.05 - 2016.05 (3 education.years_Label)
Job overview
- Coached and mentored colleagues to deliver high quality learning sessions, identifying areas for improvement and providing detailed feedback in 1:1 meetings.
- Increased employment development prospects through targeted training schemes.
- Digitalised specialist learning resources and activities to increase accessibility.
- Evaluated feedback from trainees to design comprehensive future training and outreach activities.
- Engaged and motivated participants through strong communication and relationship building.
- Sourced and procured external learning providers, ensuring thebest fit and value for money and negotiating cost-effective agreements.
- Signposted additional training and resources to increase learning opportunities.
dr -CAFE COFFEERiyad, SAUDI ARABIA
STORE MANAGER
2011.05 - 2013.05 (2 education.years_Label)
Job overview
- Set SMART goals for the store team, develop staff abilities, and increase sales performance.
- Analyzed daily and weekly sales results and maintained ongoing, productive dialogue with the area manager and peers on sales performance.
- Challenged and inspired team members to achieve business results.
- Completed opening and closing procedures each day.
- Kept awareness of competitor activity and developed ideas to promote the store.
- Optimized store performance through continuous evaluation of existing processes and identifying improvement opportunities.
- Maintained strong partnership with the operations Manager to keep alignment and timely communication.
- Solicited customer feedback to understand customer needs and constantly improve product offerings.
Bon south Fine Dine RestaurantBANGLORE, INDIA
Restaurant Supervisor
2010.01 - 2011.03 (1 education.year_Label & 2 education.months_Label)
Job overview
- Strategically planned and reviewed restaurant staffing levels based on evolving service demands.
- Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
- Ensured exceptional health and safety standards by closely monitoring restaurant operations.
- Attended regular training to obtain and update food safety certificates.
- Protected brand image with exceptional restaurant presentation and maintenance.
- Provided administrative support to upper management through inventory reporting, budget governance and payroll management.
Education
Bharathiar UniversityINDIA
MBA from Human Resources Management
2023.01
Punjab Technical UniversityINDIA
Bachelor of Science from Hotel Management
2007.06 - 2009.05 (1 education.year_Label & 11 education.months_Label)
Punjab Technical UniversityINDIA
High School Diploma from PLUS TWO
2004.06 - 2007.05 (2 education.years_Label & 11 education.months_Label)
Skills
- Learning facilitation
- Learning and development strategy
- Succession planning
- Employee engagement
- Key talent development
- Talent management
- Career development planning
- Skills gap analysis
- Training budget management
- LMS administration
- Training matrix development
- Professional development classes
Languages
English
Fluent
Malayalam
Native
Hindi
Fluent
Tamil
Elementary
Arabic
Beginner
Timeline
Bharathiar University
MBA from Human Resources Management
2023.01
Training and Development manager
dr-CAFE COFFEE
2018.01 - Current (8 education.years_Label & 5 education.months_Label)
Store Operation Trainer
dr-CAFE COFFEE
2016.05 - 2018.05 (2 education.years_Label)
Training Officer
dr-CAFE COFFEE
2013.05 - 2016.05 (3 education.years_Label)
STORE MANAGER
dr -CAFE COFFEE
2011.05 - 2013.05 (2 education.years_Label)
Restaurant Supervisor
Bon south Fine Dine Restaurant
2010.01 - 2011.03 (1 education.year_Label & 2 education.months_Label)
Punjab Technical University
Bachelor of Science from Hotel Management
2007.06 - 2009.05 (1 education.year_Label & 11 education.months_Label)
Punjab Technical University
High School Diploma from PLUS TWO
2004.06 - 2007.05 (2 education.years_Label & 11 education.months_Label)
Accomplishments
- Trained New Team Members In Areas Such As [Skill] And [Technique] And Delivered Critical Feedback To Enhance And Improve Performance
- Learning and development enthusiastic about teaching employees and developing new skillsets
- Creates lesson plans and supporting materials
- Over 10 + years of related experience conducting classroom and virtual training sessions and developing training materials.