POOJA PRIYADARSHINI BARIK
Bhubaneshwar,INDIA
Summary
Highly skilled professional with expertise in Excel proficiency, schedule development, and logical reasoning. Demonstrates exceptional abilities in routing, effective communication, and operations and logistics. Proven track record in coordination, lead generation, and managing international clients. Adept at recruitment and team leadership, driving successful outcomes in diverse environments. Committed to leveraging skills for continued growth and excellence in the field.
Driven, with strategic mindset and knack for building strong client relationships, coupled with ability to identify market opportunities and deliver tailored solutions. Demonstrates excellent negotiation and communication skills, fostering collaborative partnerships. Poised to contribute significantly to business growth and market expansion in role.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Senior business development manager
SMC
New Delhi, National Capital Territory of Delhi
2025.06 - Current
- Enhanced operational efficiency by streamlining processes, reducing redundancies, and improving workflow productivity.
- Designed and delivered training seminars to strengthen staff product knowledge and elevate sales performance.
- Increased profit margins through implementation of cost-effective strategies and expense optimization initiatives.
- Incubated and supported internal start-up ventures, fostering innovation and business diversification.
- Managed international client relationships, ensuring high satisfaction and long-term partnership growth.
- Led recruitment initiatives for Middle East markets, successfully sourcing and onboarding top talent.
- Spearheaded market expansion across UAE, KSA, and Qatar, driving significant revenue growth in competitive environments.
- Managed the full sales cycle from lead generation to deal closure, consistently meeting and exceeding revenue targets.
- Collaborated with cross-functional teams (marketing, operations, logistics) to ensure seamless execution of market strategies.
- Generated and converted leads through multi-channel outreach including telephone, email, and in-person engagement.
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Predicted possible positive and negative effects of proposed business developments to guide strategy development.
FLEET OPERATION MANAGER
ZOMATO
Bhubaneshwar, INDIA
2018.11 - 2025.04
- Managed daily fleet operations to support timely deliveries through effective route planning and resource allocation.
Assisted in analysing fleet performance data to enhance vehicle utilisation, minimise idle time, and improve operational efficiency.
Utilised advanced Microsoft Excel skills for data analysis and performance reporting. - Managed and optimized a network of delivery partners to ensure timely and accurate food deliveries, enhancing customer satisfaction.
- Implemented safety protocols, resulting in decreased accident rates.
- Bolstered business reputation with consistent high-quality customer service standards.
- Spearheaded the adoption of a real-time fleet tracking system, enabling proactive route planning and operational decision-making.
- Conducted regular performance evaluations and coaching sessions for delivery partners, improving productivity and compliance.
- Monitored key operational metrics and introduced process improvements to consistently meet service-level targets
- Reduced downtime of vehicles by creating an effective preventative maintenance programme.
Education
Postgraduate Degree - ARTS
Government Women's College
PURI 2015.06 - 2019.03
Bachelor of Arts - ARTS
RD Women's College
Bhubaneshwar 2013.06 - 2015.03
Matriculation -
Biwwambhar Vidyapeetham
Puri 2012.06 - 2013.03
Skills
- Excel proficiency
- Schedule development
- Logical reasoning
- Routing
- Effective communication
- Operations and logistics
- Coordination
- Lead Generation
- International Cilents
- Recruitment
- Team Leadership
- Data Management
- Supply Chain
- Project management certification
- Client relationships management
- Project management capabilities
- Leadership cohesion
- Remote team leadership
- Business ethics understanding
- E-Commerce strategy
- Brand development strategies
LANGUAGES
English - Upper intermediate
Hindi - Upper intermediate
Oriya - Native
Certification
Certified Supply Chain Professional (CSCP)
Certificate in Business Development Management
Fleet & Logistics Management
Operations & Process Optimization
Timeline
Senior business development manager
SMC
2025.06 - Current
FLEET OPERATION MANAGER
ZOMATO
2018.11 - 2025.04
Postgraduate Degree - ARTS
Government Women's College
2015.06 - 2019.03
Bachelor of Arts - ARTS
RD Women's College
2013.06 - 2015.03
Matriculation -
Biwwambhar Vidyapeetham
2012.06 - 2013.03