Poonam Verma

• Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
• Established trust-based relationships with clients through empathetic communication and active listening skills.
• Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
• Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
• Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
• Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
• Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
• Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.

· Helped clients navigate social services system and access needed resources.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Drove clients safely to social activities and appointments.
• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.

• Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
• Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
• Enhanced patient comfort by providing personalized care and support tailored to individual needs.
• Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.