Summary
Overview
Work history
Education
Skills
Languages
Timeline
Certification
Custom
Key Project
Generic

Prabhu Jaganathan

Jeddah,Saudi arabia

Summary

Experienced Senior Business Analyst with strong expertise in data science, analytics. Business Transformation. Skilled in extracting actionable insights from complex data sets using Python, SQL, and visualization tools like Power BI. Proficient in Machine Learning techniques such as Random Forests, Linear Regression and Decision Trees as well as statistical modeling including regression analysis and hypothesis testing. Strong collaborator with cross-functional teams, driving innovation and business value. Extensive experience in payment leading credit card limit enhancements, dashboard development, and KYC/AML projects with AI and ML components for process automation and operational efficiency, enhancing customer experience and business outcomes.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certificate

Work history

Consultant & Data Science Analyst

Saudi National Bank
Jeddah, Saudi
04.2024 - Current
  • Developed, trained, and deployed machine learning models to solve complex business challenges.
  • Analyzed large datasets to uncover actionable insights, patterns, and trends.
  • Collaborated with cross-functional teams to seamlessly integrate AI solutions into production environments.
  • Optimized and maintained models in production, ensuring scalability and performance.
  • Designed and implemented data pipelines, ensuring data quality and integrity.
  • Conducted A/B testing, model validation, and ongoing performance monitoring of deployed models.
  • Communicated findings and insights to stakeholders via reports, dashboards, and presentations.
  • Proficient in machine learning libraries (e.g., Pandas, Matplotlib, NumPy) with strong analytical skills and experience handling large datasets.
  • Experience in Data visualization using Power BI
  • Expertise in data manipulation: using of structured data tools (e.g., SQL)
  • Responsible for identifying data requirements, data processing, data cleaning, and working on exploratory and prescriptive data Analysis
  • Model Evaluation: Proficient in using metrics such as accuracy, precision, recall, F1-score, and cross-validation to assess model performance.
  • Data Visualization: Skilled in utilizing Matplotlib and Seaborn (Python) to create visualizations, including histograms, scatter plots, and heatmaps for data analysis and presentation


SENIOR BUSINESS ANALYST – PAYMENTS AND RECON

Srijan Technology
, India
02.2022 - 01.2023
  • As a Business Analyst worked closely with stakeholders, including finance teams, IT departments, and end-users, to understand their requirements and pain points in the current invoice processing and payment reconciliation processes.
  • Designed and implemented a risk management system to identify and mitigate potential risks.
  • Collaborated with management to provide training on improved processes and providing ongoing support to ensure a smooth transition.
  • Automated invoice processing with large invoice volumes and reduce the need (and cost).
  • Maximize Payment reconciliation efficiency by pairing OCR software with machine learning algorithms like Natural Language Processing (NLP) technology.
  • Duplicate Invoice Detection by comparing new invoices against your existing database, preventing overpayments and reducing errors
  • Documented detailed functional and non-functional requirements based on stakeholder inputs and analysis. They create user stories, use cases, and requirement specifications that serve as a blueprint for developers and system architects during the implementation phase.
  • Participated in testing activities to validate that the implemented automated invoice processing systems meet the specified requirements and deliver the expected business benefits.
  • Collaborated with end-users to conduct user acceptance testing (UAT) and gather feedback for further refinement.

Senior business consultant-Payments

Wells Fargo EGS Pvt Ltd
, India
05.2021 - 02.2022
  • · Good Domain Knowledge Payment system reporting - Clear2Pay.
  • · Experience with Domestic (EU), Cross Border, SEPA, and SWIFT
  • · Knowledge in compliance or regulatory projects like SEPA, PSD2, AMLD5, ISO20022.
  • · Understanding of SWIFT Messages types and structure, such as MT101,MT103,MT940 etc.
  • · Understanding in Payments - MT/MX messages, Cross-Border Payments, Payments life cycles, clearing & settlements, Liquidity and cash management.
  • · Basic understand on IMEX system knowledge.
  • · Knowledge of payment life-cycle (Client <> Clearing) for High Value, bulk payments and Instant Payments. Also, experience on handling R-Msgs
  • · Hands-on with payment systems and exposure to Payments Hub, Clearing and Settlement, and Automated clearing house programs and channels


IT BUSINESS ANALYST

Societe Generale Global Solutions
, India
05.2015 - 04.2021
  • Co-Ordinate with Business team, onshore team, SME, Management for new proposal to solve business problem and project implementation
  • As Business analyst perform business analysis activities such as Requirement Elicitation, requirement matrix, User story, acceptance criteria, impact analysis for the requirements handled.
  • Identify Technical requirements and translate them into Business requirement to user stories and slice them into minimum Marketable features.
  • Follow agile practices. Participate in Agile ceremonies that involves Iteration planning, User story slicing, Daily meeting, User demo, story point estimation, backlog refinement, sprint retrospective.
  • Perform risk analysis, Impact analysis of downstream application of the proposed enhancements.
  • Act as a proxy product owner for projects when needed and also Manage the product backlogs and prioritize with Product Owner.
  • Perform Functional test to resolve the bug fixes and write BDD scenarios to generate feature file.
  • Take ownership of UAT and assist users in performing UAT testing.
  • Collaborate with Release management, architect team, PMT (Project Management Team) for the system release, project implementation and Improve continues deliver practices which results in reducing the time.




Education

Bachelor's of Commerce - Marketing

Jain University
India
04.2010 - 05.2013

Master of Science - Data Science

Teesside University
Singapore
08.2023 - 09.2024

Master of Science - Business Intelligence

Liverpool john moores
Bangalore
03.2022 - 01.2023

Skills

  • Agile Principles (Scrum Model)
  • Digital Transformation
  • Stake Holder Management
  • Fashioned to own solutions End to End
  • Software Development Life Cycle
  • Project Management
  • JIRA
  • Microsoft Power BI
  • Data visualization
  • UML & Figma wireframes
  • Python
  • SQL
  • Probability and Statistics
  • Data Handling and Processing (ETL Processes)
  • Supervised Learning
  • Data Visualization -Matplotlib & Seaborn (Python)
  • Model Evaluation
  • Data integration
  • Data analysis

Languages

English
Advanced
Tamil
Advanced
Kannada
Advanced

Timeline

Consultant & Data Science Analyst

Saudi National Bank
04.2024 - Current

Master of Science - Data Science

Teesside University
08.2023 - 09.2024

Master of Science - Business Intelligence

Liverpool john moores
03.2022 - 01.2023

SENIOR BUSINESS ANALYST – PAYMENTS AND RECON

Srijan Technology
02.2022 - 01.2023

Senior business consultant-Payments

Wells Fargo EGS Pvt Ltd
05.2021 - 02.2022

IT BUSINESS ANALYST

Societe Generale Global Solutions
05.2015 - 04.2021

Bachelor's of Commerce - Marketing

Jain University
04.2010 - 05.2013

Certification

Data Science Job Simulation from Boston Consulting Group.

Custom

Communicating with stakeholders and helping stakeholders understand different implementation options at business and technical level. Collaborate with IT Development, QA and Technical Support teams to replicate, understand, and prioritize resolution of product & process issues. Hands on in Business analysis process, Solution proposal impact analysis. Functional testing for large scale projects IT Business analysis work on project, discretionary, operational items such as Business Analysis, Business Requirements Definition, Business Solution Design, Functional Specification & Acceptance Criteria, and Acceptance Test Plan and Management. Contribute to continuous improvements and coordinate, test during UAT & Go-Live. Assist with tracking and reporting progress around Application Change Requests (ACR's)and ensure completeness and business sign off. Create written and visual content to assist clients, create JIRA tickets and dashboard to manage, track, categorize, resolve and report issues. Follow Agile practices. Participate in Agile ceremonies that involves Iteration planning, User story slicing, Daily meeting, User demo, story point estimation, backlog refinement, sprint retrospective. Maintain a prioritized, ready-to-work backlog with an appropriate mix of new features, feature enhancements, and bugfixes. Work with business stakeholders to define product vision, road-map and growth opportunities. Act as a proxy product owner for projects when needed and Manage the product backlogs by prioritize along with Product Owner. Developing requirements documents: goal model, functional modeling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA. Working on RFI or RFP proposals. Participating in process studies or pre-sales process of responding to RFI, RFP, and proposals. Quickly understanding business issues and data challenges of clients organization and industry.

Key Project

Project 1: Workflow Migration – Client Reference Data

· Objective: Led the migration of workflow processes from a third-party application (I-process) to SG Workflow within Oracle for the Starware application.

Project 2: Data Migration & API Development

· Objective: Spearheaded the migration of the UI application "Starware" from JavaScript to Angular 14.0 using Node.js, adhering to SG’s UI standards.

Project 3: API Development

· Objective: Led API development efforts, gathering and documenting requirements for seamless data integration across 14 downstream applications via JSON APIs.

Project 4: REO Tool Web Application

· Objective: Directed the development of a web-based tool to replace manual Excel-based processes for division heads, enabling efficient portfolio management. Enhanced operational efficiency by automating workflows and enabling large dataset management. Provided significant improvements in decision-making and portfolio management.

Project 5: Automated Payment Reconciliation Using OCR and  Machine Learning

· Objective: Led efforts to automate invoice processing and payment reconciliation by integrating OCR and machine learning (NLP) technologies. Reduced manual effort and processing costs by automating high-volume invoice handling. Improved payment reconciliation accuracy by detecting duplicate invoices and preventing overpayments

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