Prabin Rai
Summary
Results-oriented professional skilled in coffee brewing and team leadership. Enhances customer satisfaction and streamlines operations through effective inventory control and communication. Delivers outstanding service while training staff to meet branch goals and contributes to a positive work environment.
Overview
1
1
year of professional experience
Work History
Barista
Creek
Al-kharj
03.2025 - Current
- Crafted high-quality beverages according to customer preferences.
- Provided excellent customer service, addressing inquiries and concerns promptly.
- Maintained a clean and organized work environment at the coffee shop.
Branch Manager
Creek
Al kharj
03.2025 - Current
- Managed daily branch operations to ensure efficient service delivery.
- Led team meetings to align staff on branch goals and priorities.
- Trained new employees on company policies and customer service standards.
Education
LALITPUR ACADEMY
DHOLAHITY, NEPALSkills
- Coffee brewing
- Milk frothing
- Point-of-sale operations
- POS systems
- Customer relationship management
- Inventory control
- Store management
- Team leadership
- Merchandising strategies
- Exceptional customer service
- Up-selling
- Opening and closing
- Opening and closing duties
- Multitasking and organization
- Time management
- Problem solving
- Active listener
- Team player
- Effective communication
- Problem-solving
- Table setting
Timeline
Barista
Creek
03.2025 - Current
Branch Manager
Creek
03.2025 - Current
LALITPUR ACADEMY