Pradeep Singh
Kolkatta,West Bengal
Summary
Energetic Bartender with knack for creating memorable guest experiences and boosting sales. Managed busy shifts with grace, ensuring seamless service and happy customers. Skilled in crafting cocktails and maintaining welcoming atmosphere, contributing to repeat business and positive reviews.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Bartender
Jw Marriott
Sindhala, Saudi Arabia
08.2024 - Current
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Provided excellent service to customers, resulting in repeat business.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Recommended drinks to customers, increasing overall sales.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Implemented new cocktail recipes by researching current trends in the industry.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Created an inviting atmosphere through friendly interaction with customers.
Bar supervisor
Zodiac bar&kitchen
Banglore, India
04.2022 - 08.2024
- Enhanced customer satisfaction by managing bar operations efficiently.
- Trained staff for improved service quality and professionalism.
- Increased sales with effective promotional strategies.
- Organised stock inventory to prevent shortages during peak hours.
- Supervised team members to ensure excellent service delivery.
- Managed cash flow, ensuring correct transaction procedures were followed.
- Resolved customer complaints promptly, fostering positive relationships with clientele.
- Handled difficult customers tactfully, ensuring minimum disruption to other guests.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
Bartender
Big pitcher microbrewery
Banglore, India
08.2016 - 10.2017
- Demonstrated knowledge of drink recipes for improved customer experience.
- Served guests spirits, lagers and stouts at bar.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
Industrial trainee
The lalit great Eastern
Kolkata, India
06.2015 - 12.2015
Education
Bartending -
IIBT
ChandigarhBachelor of commerce -
Calcutta university
Kolkata2013
senior secondary -
W.B.B.S.E
Kolkata2010
W.B.S.E -
A. D. V
India2008
Diploma -
S.H.M.I
Kolkata 2014.01 - 2015.05
Skills
- Customer Service
- Customer relations
- Sales expertise
- Inventory control
- Money handling
- Cocktail preparation
- Wine pairing knowledge
- POS system operation
- Liquor knowledge
- Preparing garnishes
- Beverage upselling
- Communication
- Inventory monitoring
- Beverage service
Languages
English, Hindi
Beginner
A1
Timeline
Bartender
Jw Marriott
08.2024 - Current
Bar supervisor
Zodiac bar&kitchen
04.2022 - 08.2024
Bartender
Big pitcher microbrewery
08.2016 - 10.2017
Industrial trainee
The lalit great Eastern
06.2015 - 12.2015
Diploma -
S.H.M.I
2014.01 - 2015.05
Bartending -
IIBT
Bachelor of commerce -
Calcutta university
senior secondary -
W.B.B.S.E
W.B.S.E -
A. D. V
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