Prashant Adhikari
Adelaide
Summary
Highly dedicated and adaptable professional with a strong background in customer service, support work, and real estate. Known for delivering exceptional client service, excelling at building strong relationships and ensuring satisfaction across diverse industries. Offers compassionate assistance as a support worker, providing personalized care and connecting clients with essential resources. Currently working as a Sales Agent with a passion for the real estate industry, specializing in property management, sales, and client negotiations. Committed to continuous learning and professional growth, eager to bring diverse skills to a challenging role in a dynamic environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support Worker
Aberstone and Compassion
09.2024 - Current
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Real Estate Agent
A-one Real Estate
02.2024 - Current
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Reviewed market research data and changed sales plans accordingly.
- Communicated with clients to understand property needs and preferences.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Generated leads for sales and rental properties through cold calls and referrals.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Delivery Driver
FS Couriers Pty Ltd
07.2021 - 09.2023
- Assisting with loading to ensure goods are arranged for ease of delivery and safely secured to avoid damage
- Determining the destinations of goods and most appropriate delivery routes
- Makeover vehicles into position for loading and unloading
- Completed rush deliveries on tight timetables to satisfy customer needs
- Verifying loading documents
- Arranging and performing unloading operations and obtaining certification of deliveries
- Reporting vehicle maintenance needs
Customer Service
BWS
12.2020 - 10.2022
- Greets and receives customers in a welcoming manner
- Serves customers by helping them select products
- Listen to customers' questions or concerns and provide answers
- Provide information about products and services
- Drives sales through engagement of customers, suggestive, selling and sharing knowledge
- Processes payments by cards and cash handling
Education
Diploma - Real Estate
Entry Education
Melbourne, VIC07.2024
Certificate IV - Disability
Australian Community and Management College
Sydney01.2023
Certificate IV - Commercial Cookery
Kordon Institute of Technology
Sydney01.2022
Bachelor of Business Studies -
Kist Collage of management and Science
Nepal01.2018
Skills
- Teamwork and Collaboration
- Active Listening
- Communication skill
- Patience and Flexibility
- Organizational and Time Management
- Cultural Competence
- Positive attitude
- Conflict resolution
Certification
- First aid certificate
- Responsible Service of Alcohol (RSA)
- Manual Handling certificate
- NDIS Worker Orientation
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Support Worker
Aberstone and Compassion
09.2024 - Current
Real Estate Agent
A-one Real Estate
02.2024 - Current
Delivery Driver
FS Couriers Pty Ltd
07.2021 - 09.2023
Customer Service
BWS
12.2020 - 10.2022
Certificate IV - Disability
Australian Community and Management College
Certificate IV - Commercial Cookery
Kordon Institute of Technology
Bachelor of Business Studies -
Kist Collage of management and Science
Diploma - Real Estate
Entry Education
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