Priyan Jude Fernando
Moratuwa,Sri Lanka
Summary
A highly motivated individual driven by smart thinking and enthusiasm, I thrive on accepting new challenges and devising efficient solutions. With a passion for innovation, I consistently explore creative ideas and leverage the latest technology to achieve desired objectives. Possessing strong time management skills, I excel in prioritizing tasks and meeting deadlines, even under pressure. My commitment to excellence is unwavering, and I approach every task with determination, dedicating myself to fulfilling my duties with the utmost diligence and skill. With a track record of delivering results and a proactive attitude towards problem-solving, I am poised to contribute effectively to any team or organization, bringing energy, creativity, and a drive for success to every endeavor.
Overview
13
13
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work History
Zone Supervisor - Royal Zone - Neom Palace
MUSAED EL SEIF & SONS CO. LTD - ESOM
Riyadh , Saudi Arabia
2022.02 - Current
- My responsibility was to oversee MEP, Civil, Landscaping, Pest Control and Housekeeping teams, ensuring seamless operations and maintenance in one of the King's Palace in Saudi Arabia.
- My role extends to Planned Preventive Maintenance (PPM), guaranteeing optimal functionality and compliance with strategic oversight.
- Completed detailed inspection audits on specified timeframe to promote satisfaction and safety.
- Planned and coordinated preventative maintenance and reactive repair work to maintain cost efficiency.
- Supervised full-time staff to comply with policies and guidelines of over 50+ manpower in my designated area and working with total manpower of 1250+ in the project project .
- Produced management reports outlining important facility statistics.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Performed best practices and quality standards to comply with occupational health and safety procedures.
- Oversaw pre-planned contractor works for alignment with processes.
- Planned and executed technical support initiatives, proactively managing workload to meet goals.
- Oversaw facility maintenance and allocated needed resources to meet standards.
IT Manager + Executive - Operations and Production
Royal Marketing Group Of Companies
Panadura , Sri Lanka
2017.07 - 2022.02
- Managed ERP system to achieve optimal performance and reliability for critical business operations.
- Develop and Upgrade the efficiency of the ERP system with the developer team.
- Maintained high availability of infrastructure through enterprise-wide planning, implementation and support.
- Monitoring sales staff (Stock balances & Reports) with 5 to 8 coordination staff.
- Streamlined processes to improve and optimize office operations with the total staff over 20+ members.
- Maintained smooth-running business operations by delegating priorities to their abilities with over 100+ manpower.
- Evaluated manufacturing processes regularly and documented analysis results for business improvement and growth.
- Reviewed production issues and implemented corrective action plans, enhancing operational efficiency.
- Researched and developed private labelling products to improve product development and meet target goals.
- Defined manufacturing quality guidelines and criteria to adhere to company and ISO standards.
- Equipped production operations with necessary repairs, maintenance and machine installations to meet demand requirements.
- Implemented and maintained complaints and compliance action tracker to improve production standards according to ISO standards and procedures.
- Prepared and presented cost reports, providing insights and recommendations for cost-saving measures.
- Monitored supply chain KPIs, supporting performance through proactive analysis and corrective action.
- Handled chemicals and waste in line with COSHH regulations.
- Coordinated dispatching of transport vehicles distributing goods across clients and receiving the raw materials from suppliers.
Dispatcher
Wichita Auto Transport LLC.
Moratuwa , USA
2018.08 - 2019.05
- Kept accurate files and documentation in line with company-established standards and regulatory requirements.
- Made time-sensitive decisions to keep transport services running on-time and meet objectives.
- Dispatched personnel and transport vehicles based on current demand and load requirements.
- Prepare the all tax sheets and salary sheets of the drivers
Help Desk Coordinator
The Monarch Residencies - RMS Holdings
Colombo , Sri Lanka
2015.12 - 2017.07
- Manage apartment's complaints and work orders of more than 100+ apartments.
- Supervised full-time staff to comply with policies and guidelines with over 15+ manpower.
- Oversaw pre-planned contractor works for alignment with processes.
- Responded to building emergencies and managed repairs within required timeframe.
- Oversaw facility maintenance and allocated needed resources to meet standards.
Front Office Receptionist
Asiri Surgical Hospitals
Narahenpita , Sri Lanka
2014.07 - 2015.12
- Respond to general inquiries and redirect specific inquiries to the appropriate division or counter with approx. 50+ customers in one shift depending on the schedules.
- Handle incoming phone calls, direct them to the appropriate division or counter and do the needful with approx. 50+ calls in one shift.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Assisted visitors with completing and submitting admission process paperwork.
- Maintained reception area stock of important forms and brochures.
- Provided clerical support to company employees, including copying, faxing and file management.
Marketing Executive + IT Admin
Eye Contact Optometrist
Kohuwala , Sri Lanka
2013.04 - 2014.07
- Oversaw planning and execution of targeted sales and marketing strategies.
- Conducted market research and analysis to identify emerging opportunities and maintain competitive market edge.
- Setup, configured, and troubleshot day to day IT related tasks.
- Setup, troubleshoot and monitor CCTV system.
- Used photoshop and illustrator to design unique creative infographics, flyers and business logos.
Digital Printing Machine Operator + IT Support
Winfield Associates (Pvt) Ltd.
Maharagama , Sri Lanka
2011.03 - 2013.03
- Operate and maintain the digital printing machine
- Setup, maintain and troubleshoot the CCTV System
- Installing, configuring and troubleshooting software and hardware components.
Education
Advanced Diploma - Operations and Supply Chain Management
I Gates International Campus
Sri Lanka 2021.02 - 2022.02
Diploma - ISO Standards - Integrated Management System (IMS)
Alison
Online 2024.01 -
Diploma - Information Technology Management
Alison
Online 2023.03 - 2023.03
Certificate - Computer Network Security
Alison
Online 2022.07 - 2022.07
Certificate - Information Systems and Business Process
Alison
Online 2022.07 - 2022.07
Certificate - Introduction to CCTV System and Autocad Layout
Alison
Online 2022.07 - 2022.07
G. C. E. Ordinary Level Examination - Commerce
St. Sebastian's College
Moratuwa, Sri Lanka 1999.01 - 2010.12
Skills
- Management
- Decision Making
- Problem-Solving
- Conflict Resolution
- Leadership
- Smart Thinking
- Quality Management
- Interpersonal
- Planning
- Staff Handling
- Organizational
- Active Listening
- Graphic design
- Complex negotiations
- Strategic thinker
- Creative and innovative
Languages
English
Advanced
Sinhala
Native
Tamil
Elementary
Hindi
Elementary
Arabic
Beginner
Certification
- NSC First Aid, CPR & AED Course – National Safety Council (KSA)
- Level 2 – Fire Warden Training – Highfield International (KSA)
- Improving Service Quality and Productivity – Asiri Group of Hospitals (Sri Lanka)
- AFLAC Swim for Safety Training – AFLAC International (Sri Lanka)
Timeline
Diploma - ISO Standards - Integrated Management System (IMS)
Alison
2024.01 -
Diploma - Information Technology Management
Alison
2023.03 - 2023.03
Certificate - Computer Network Security
Alison
2022.07 - 2022.07
Certificate - Information Systems and Business Process
Alison
2022.07 - 2022.07
Certificate - Introduction to CCTV System and Autocad Layout
Alison
2022.07 - 2022.07
Zone Supervisor - Royal Zone - Neom Palace
MUSAED EL SEIF & SONS CO. LTD - ESOM
2022.02 - Current
Advanced Diploma - Operations and Supply Chain Management
I Gates International Campus
2021.02 - 2022.02
Dispatcher
Wichita Auto Transport LLC.
2018.08 - 2019.05
IT Manager + Executive - Operations and Production
Royal Marketing Group Of Companies
2017.07 - 2022.02
Help Desk Coordinator
The Monarch Residencies - RMS Holdings
2015.12 - 2017.07
Front Office Receptionist
Asiri Surgical Hospitals
2014.07 - 2015.12
Marketing Executive + IT Admin
Eye Contact Optometrist
2013.04 - 2014.07
Digital Printing Machine Operator + IT Support
Winfield Associates (Pvt) Ltd.
2011.03 - 2013.03
G. C. E. Ordinary Level Examination - Commerce
St. Sebastian's College
1999.01 - 2010.12
- NSC First Aid, CPR & AED Course – National Safety Council (KSA)
- Level 2 – Fire Warden Training – Highfield International (KSA)
- Improving Service Quality and Productivity – Asiri Group of Hospitals (Sri Lanka)
- AFLAC Swim for Safety Training – AFLAC International (Sri Lanka)
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