Pushpinder Singh Pahwa
Adelaide
Summary
Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Overview
5
5
years of professional experience
Work History
Courier Driver
Startrack Aus Post
07.2024 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Managed delivery route for optimal use of time and fuel.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Courier Driver
Australia Post
06.2022 - 05.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
- Verified package information to check for accuracy and completeness.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
- Contributed to team success by actively participating in meetings about improving operational procedures.
- Managed inventory at distribution centers, contributing to organized operations and smooth workflows.
- Leveraged local knowledge to navigate efficiently, even in challenging weather conditions.
- Supported team members during peak times, demonstrating strong teamwork and flexibility.
Courier Driver
StarTrack Wingfield
06.2021 - 05.2022
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Drove safely at all times to avoid accidents and harm.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
Courier Driver
Limitless Couriers
04.2020 - 04.2021
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Worked for Startrack and UPS doing assigned parcels both with scanner and manually.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
Bachelor's of Information Technology - Information Technology
Punjab Technical University
Punjab06-2018
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Excellent driving skills
- Package handling
- Valid Driver's license
- Decision-making
- GPS and route planning
- Route planning
- Heavy lifting
- Time sensitive deliveries
- Logistics and transportation
- Sorting
- Delivery documentation
Languages
English
Full Professional
Timeline
Courier Driver
Startrack Aus Post
07.2024 - Current
Courier Driver
Australia Post
06.2022 - 05.2024
Courier Driver
StarTrack Wingfield
06.2021 - 05.2022
Courier Driver
Limitless Couriers
04.2020 - 04.2021
Bachelor's of Information Technology - Information Technology
Punjab Technical University
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